Aire Serv of Flower Mound

I paid for the monthly plan and asked for the coils to be cleaned (in addition with extra fee) on my AC since the home was being remodeled. What I was offered on the phone versus what was done was different. When the technician was on site he said he did not have time to clean the coils and to call back once the remodel was done. I explained there was no additional remodel happening afterward that would creat dust. Fast forward my AC broke down and I’ve been calling and calling and the company has become unresponsive to my calls. I know have yo pay a great amount of money for repairs/replacement because of poor customer service from this company. I’m a very calm client and never leave this type of reviews but this is beyond disappointing. I’m still on the monthly plan and trying to see if someone can pick up the phone to help. Do not hire this company.

My wife and I purchased a HVAC system from Aire Serv one year ago. We have been very pleased with the follow up by Aire Serv to insure that everything is working great. Aire Serv recently completed our annual courtesy system inspection. I want to say how impressed I was with Brandon who completed our system inspection. He was very thorough and spent time answering any questions that I might have. He was very professional and has a great personality. I highly recommend Aire Serv for anyone who needs HVAC repair or is looking to purchase a new system.

Excellent service from Aire Serv of Flower Mound. Madison at the office is always extremely responsive and helpful when scheduling us for service. Brandon and team were able to come out and diagnose & fix the issue to get our unit up and running quickly. We appreciate the entire Aire Serv staff and highly recommend this company for all HVAC-related needs.

Gary and Brandon are our heroes! Brandon came to our rescue after we had a terrible experience with another local HVAC company. They spent several tireless hours trouble-shooting our system issues until they found the solutions. I can't say enough about how grateful and pleased we are with Brandon and Aireserv!! If you are looking for sincerely honest, quality work, please don't trust anyone else. Brandon, Gary, Aireserv, you are the BEST!!!

Gary and his team of professionals are by far the best HVAC company we’ve ever used. They keep our system checked and working with the best price, knowledge and customer service that we’ve experienced. Thank you!

Great service! "G" arrived on time, was friendly, and took the time to explain what steps he would take during the visit. He followed up with the results and answered all of my questions once the item list was complete. We appreciate the incredible service provided.

Gurjit came out this morning and did a very good thorough check on our units. He was great at explaining the work he performed. Aireserv is a great company and always takes care of our needs.

This was our first time purchasing new HVAC systems. Thankfully, it was a very good experience from start to finish. Mike McCoy met with me at length to assess our needs and identify appropriate solutions/equipment. The techniques he applied ensured the solutions were customized to our home's layout and construction. He took complex HVAC jargon and processes and helped explain them in a way that was easy to understand. Regarding installation - the technicians were courteous, careful, and focused. When problems surfaced, they found the source and went beyond the normal protocol to resolve them (special thanks to Brandon!) In all, I am confident we made the right decision to do business with Aire Serv - this is a high compliment considering I can be quite picky and demanding. I would highly recommend them to family, friends, or anyone looking for HVAC help.

We've used Aire Serv in Flower Mound for many years with yearly maintenance and 3 new HVAC systems. Have never had a bad experience with anyone associated with Aire Serve. Always on time, responsive, reliable, professional. But most of all consistent and great people! Gurjit "G" just completed our bi-annual maintenance and everything was handled as we expected with 5-Star service. Kudos to Gary and the Aire Serve team. Keep up the great work. We highly recommended!

Jeff, the technician that serviced my units, was prompt, thorough and friendly. My overall experience with Air Serv has been positive.