We are happy with the service from Cassius at Advent HVAC. He was thorough and helpful. He took time to explain what he was doing and also provided tips that will help us maintain our units.
Hard to be an a/c technician when the temps are above 100 degrees. Cassius from Advent worked through the heat and got my unit cooling again. Nothing like working under pressure. Thanks for you diligence and professionalism getting the job done.
I am a long-time customer of Advent. They have been awesome to work with. All the technicians who’ve come out to my house have done a fantastic job, have answered my questions, and always been professional. Today I had the opportunity to work with Terry. He too did a fabulous job! I highly recommend Advent.
Mark was great! He was extremely polite, professional and knowledgeable. I will definitely request Mr. Austin if any additional issues develop. I should also mention the office staff. Everyone I speak with on the phone is extremely courteous and pleasant to deal with. Thank you!
From beginning to end, the team at Advent was absolutely great to work with. Unfortunately, the Carrier A/C that was delivered arrived defective from the manufacturer. When things go wrong though, the team at Advent absolutely did everything to make it right. Special thanks to Angel and Francisco - those guys were extremely professional and dedicated to getting the house cooled back down! When the defective unit was discovered, they stayed until 10pm to troubleshoot, and then returned the next day with a replacement unit and stayed late again until it was done. The truest sign of great customer service is how they react when things go wrong, and Advent was amazing.
I’ve used Advent for years. Bought 2 AC systems and just had them back out to improve duct work to my study. Cris McCown is outstanding at customer service and recommending best options for what we’ve needed done. And the techs who did today’s work, Jimmy and Walter, were outstanding. Professional, courteous, efficient and conscientious—they even cleaned up after themselves when the job was done. I’ve always found Advent’s pricing to be fair and they deliver outstanding value. I’ll always use them anytime I need the kinds of services they provide.
I have used Advent Air for years. They are always, polite, professional and friendly. I Have recommended them to family and friends. Terry installed a part an my AC and I was really impressed with him. He was Professional, Friendly and very knowledgeable. Today Daryl did a repair on my Heat Pump. He is very knowledgeable, professional and answered all the questions I had. I am really impressed with him and his work ethic.
Called in Advent who installed my AC system when my AC started blowing hot air in the middle of TX summer. They came out 2.5 hours later. William was professional, fast and swapped out my capacitor in 15 mins. He also gave more information on my warranty scenario. Will follow up in a few days and edit this review after checking if this holds up, but have to give 5 stars for now. Good service, especially coming out on a Sunday.
Harryharry Matous
They were here when they said they would be, got the system working and cleaned up after themselves
Susan Gray
We are happy with the service from Cassius at Advent HVAC. He was thorough and helpful.
He took time to explain what he was doing and also provided tips that will help us maintain our units.
Bob Malish
Hard to be an a/c technician when the temps are above 100 degrees. Cassius from Advent worked through the heat and got my unit cooling again. Nothing like working under pressure. Thanks for you diligence and professionalism getting the job done.
Mary O'Meara
I am a long-time customer of Advent. They have been awesome to work with. All the technicians who’ve come out to my house have done a fantastic job, have answered my questions, and always been professional. Today I had the opportunity to work with Terry. He too did a fabulous job! I highly recommend Advent.
Chastain Account
Mark was great! He was extremely polite, professional and knowledgeable. I will definitely request Mr. Austin if any additional issues develop. I should also mention the office staff. Everyone I speak with on the phone is extremely courteous and pleasant to deal with. Thank you!
Doug Moye
From beginning to end, the team at Advent was absolutely great to work with. Unfortunately, the Carrier A/C that was delivered arrived defective from the manufacturer. When things go wrong though, the team at Advent absolutely did everything to make it right. Special thanks to Angel and Francisco - those guys were extremely professional and dedicated to getting the house cooled back down! When the defective unit was discovered, they stayed until 10pm to troubleshoot, and then returned the next day with a replacement unit and stayed late again until it was done. The truest sign of great customer service is how they react when things go wrong, and Advent was amazing.
Dave Turtletaub
I’ve used Advent for years. Bought 2 AC systems and just had them back out to improve duct work to my study.
Cris McCown is outstanding at customer service and recommending best options for what we’ve needed done.
And the techs who did today’s work, Jimmy and Walter, were outstanding. Professional, courteous, efficient and conscientious—they even cleaned up after themselves when the job was done.
I’ve always found Advent’s pricing to be fair and they deliver outstanding value. I’ll always use them anytime I need the kinds of services they provide.
Maryjo Fox
I have used Advent Air for years. They are always, polite, professional and friendly. I Have recommended them to family and friends.
Terry installed a part an my AC and I was really impressed with him. He was Professional, Friendly and very knowledgeable.
Today Daryl did a repair on my Heat Pump. He is very knowledgeable, professional and answered all the questions I had. I am really impressed with him and his work ethic.
Pam Christian
Great job always doing our seasonal maintenance. Good tech & good reliable company.
Shreenath J Raman
Called in Advent who installed my AC system when my AC started blowing hot air in the middle of TX summer. They came out 2.5 hours later. William was professional, fast and swapped out my capacitor in 15 mins. He also gave more information on my warranty scenario. Will follow up in a few days and edit this review after checking if this holds up, but have to give 5 stars for now. Good service, especially coming out on a Sunday.