We hired Advent services for AC repair for the first time. Our experience was great. Mr Buddy was professional, arrived on time & was great in diagnosis. Thanks a Lot Mr Buddy & Advent!
Our technician Vlas with advent air was amazing. He was thorough and extremely knowledgeable. He arrived on time and explained every step of his process in a way I could understand. Vlas installed two new thermostats, did some troubleshooting and repaired a furnace power issue, and did maintenance work on the A/C and heating systems. Vlas kept his work area clean and was very personable. Vlas went over and beyond for us. We would definitely recommend advent air and will be using them in the future.
Vlas was amazing! He was very knowledgeable and professional. I appreciate his honest assessment of my HVAC system. He went above and beyond to make sure I understood everything that was being done. I will definitely use this company again as quick and efficient customer service, coupled with integrity is hard to find. Thank you, Vlas!
I purchased a new home and they installed our HVAC system. They were very professional and responsive in the beginning. So, I signed up for their maintenance program which was a huge mistake. They canceled appointments regularly and promised to follow-up but never did. I’m not even sure I received all of the services I purchased because everything was so scattered.
On my last maintenance appointment, they sent out an employee who made adjustments which caused condensation on all of my vents upstairs. Now I have water stains around all of them. I reported the problem to them. They sent someone over to review it and photograph the damage. He told me they would have a meeting about it and get back to me. I never heard from them except when they wanted me to sign up for their maintenance program again. I told the young man that I wouldn’t sign up for anything until they addressed the water stains on the ceiling. I still have not heard back from them regarding my issue. I guess now I am responsible for the problem they created. In the 4 years since we’ve been in our home, condensation was never an issue until they made adjustments. I would not recommend this company as they don’t follow through or honor their commitments.
This was a system maintenance that went smoothly. however, my system is eight years old and the house does not have a whole house surge protector. I agreed to have the technician install a surge protector and a drip protector for the unit itself. I usually replace systems around the twelfth year so I need to protect my current one. last year a friend had a lightning strike which fried his computer and his HVAC system and his wiring throughout the house. Insurance was a hassle for him and even though they paid $15,000+, he had large uncovered expenses.
I have contracted with Advent Air for the last six years....I have always been pleased with their professionalism, quality of work and responsiveness. Today William was my technician....he was right on time, very friendly, professional and patient. He explained his work as he went and was also very efficient. I appreciate Williams work ethic and that of Advent Air....
I say this for each review, but I would recommend them to family and friends!
Thanks
11/6/21
Fall check up with William today.
Fantastic job as usual...on time, thorough, professional, always willing to answer questions and give detailed descriptions of what he is doing or recommending.
Jo was so helpful, considerate, and professional. He answered all our questions and was very knowledgeable. He fixed our unit very quickly and I would highly recommend Jo and Advent. Kendrick did a great job! Very courteous, helpful and did the repair quickly. Very professional and affordable. Would recommend this company and Kendrick highly!
Shannon
Daniel was very professional and informative. Would definitely recommend.
Mighty Texas
We hired Advent services for AC repair for the first time. Our experience was great.
Mr Buddy was professional, arrived on time & was great in diagnosis.
Thanks a Lot Mr Buddy & Advent!
Melody Gunnoe
Our technician Vlas with advent air was amazing. He was thorough and extremely knowledgeable. He arrived on time and explained every step of his process in a way I could understand. Vlas installed two new thermostats, did some troubleshooting and repaired a furnace power issue, and did maintenance work on the A/C and heating systems. Vlas kept his work area clean and was very personable. Vlas went over and beyond for us. We would definitely recommend advent air and will be using them in the future.
Victoria Thomas
Vlas was amazing! He was very knowledgeable and professional. I appreciate his honest assessment of my HVAC system. He went above and beyond to make sure I understood everything that was being done. I will definitely use this company again as quick and efficient customer service, coupled with integrity is hard to find. Thank you, Vlas!
Mark Hermanson
Had issues with water dripping from pan under HVAC system in attic. Vlas found and corrected the problem.
Taunya Dismond
I purchased a new home and they installed our HVAC system. They were very professional and responsive in the beginning. So, I signed up for their maintenance program which was a huge mistake. They canceled appointments regularly and promised to follow-up but never did. I’m not even sure I received all of the services I purchased because everything was so scattered.
On my last maintenance appointment, they sent out an employee who made adjustments which caused condensation on all of my vents upstairs. Now I have water stains around all of them. I reported the problem to them. They sent someone over to review it and photograph the damage. He told me they would have a meeting about it and get back to me. I never heard from them except when they wanted me to sign up for their maintenance program again. I told the young man that I wouldn’t sign up for anything until they addressed the water stains on the ceiling. I still have not heard back from them regarding my issue. I guess now I am responsible for the problem they created. In the 4 years since we’ve been in our home, condensation was never an issue until they made adjustments. I would not recommend this company as they don’t follow through or honor their commitments.
D’Ann Madewell
This was a system maintenance that went smoothly. however, my system is eight years old and the house does not have a whole house surge protector. I agreed to have the technician install a surge protector and a drip protector for the unit itself. I usually replace systems around the twelfth year so I need to protect my current one. last year a friend had a lightning strike which fried his computer and his HVAC system and his wiring throughout the house. Insurance was a hassle for him and even though they paid $15,000+, he had large uncovered expenses.
Greg K
I have contracted with Advent Air for the last six years....I have always been pleased with their professionalism, quality of work and responsiveness. Today William was my technician....he was right on time, very friendly, professional and patient. He explained his work as he went and was also very efficient. I appreciate Williams work ethic and that of Advent Air....
I say this for each review, but I would recommend them to family and friends!
Thanks
11/6/21
Fall check up with William today.
Fantastic job as usual...on time, thorough, professional, always willing to answer questions and give detailed descriptions of what he is doing or recommending.
Five Stars!! Great Job
Christine Hyek
Advent Air always is professional and helpful! They also educate us on what they've done and why.
Linda McCasland
Jo was so helpful, considerate, and professional. He answered all our questions and was very knowledgeable. He fixed our unit very quickly and I would highly recommend Jo and Advent.
Kendrick did a great job! Very courteous, helpful and did the repair quickly. Very professional and affordable. Would recommend this company and Kendrick highly!