Cowboy Cooling

I met with several vendors to get quotes on a new house and the existing two HVAC systems. Robert, the owner of Cowboy Cooling, probably spent an hour talking to me and explaining every aspect of the two systems, what they do, what he’d recommend. Out of the bids I received, he was the only one to spend time explaining the components, different options I had (ex- moving between brands or SEER ratings based on how long we would own the house). His price came in comparably to the other bids, and I truly felt that I understood every scope of the work.

We scheduled work and got started ASAP. He used a sub contractor team for the install in my area and they showed up on time and got to work quickly. Very polite and friendly team. The work was completed and Robert came back out to finalize the installation and address some lingering items. We actually had a snafu with the HVAC we had chosen and Robert went above and beyond talking me through options and finding a replacement product with no extra cost.

Overall, this company set the bar for great communication and I’m very happy with the work they completed, I’d highly recommend them to anyone. You’ll know exactly what they did and how your system works. So awesome! Also, they might text you memes as part of your communication thread.

Update: My initial review below was regarding the initial meet with Adam, and his recommendation on how best to resolve our AC issue. Adam was fantastic, what happened afterwards was terrible. Fast forward to the last 2 weeks, and the service has been terrible. Adam left the company a couple days after we met and a different set of Technicians completed the install. They put a huge hole in my ceiling, and one of them dropped their phone down my wall so they had to cut a big hole in the wall to retrieve it. They left a huge mess inside my home, and outside. Leaving soda cans, water bottles and materials near the outside unit. They also left insulation, and sheetrock in the house. I then had to waste time calling back the company and having them send someone to fix the damage they caused. Then two days after install we began hearing a leak from the brand new unit. I call to have them come out and they didn't even make me a priority when the unit was JUST INSTALLED. It took them 3 or 4 days to come out, and when they did the issue wasn't resolved. They just left without saying a word and I had to call the company only to find out they didn't have the part. I then had to wait another 4 days for them to come back and replace the part. I have been as patient and nice about things as I can be, and had we been made a priority due to the botched install I would have kept my review at 5 stars and recommended this company. The incidents that happened during this install were rookie mistakes. An experienced Technician wouldn't drop his phone down a wall or put a tool on sheet rock knowing it would fall through. The dispatcher is extremely professional but that is about the only positive thing I have to say about this whole ordeal. They had the best bid out of the 10 companies I went through, but had I known the service would be this poor I would have just gone with another company and paid more. As it stands now I would suggest you stay clear

Initial Review:
Before reaching out to Cowboy Cooling I had gone through several HVAC companies over a 2 year period to try and fix my AC. Adam from Cowboy Cooling was the first and only one to spend time to talk through my options and giving me pros and cons for each. He was professional and knowledgeable.

David stone showed up 30 minutes early. He was very professional and quick to find the resolution to the problem I was having. Cowboy cooling will have my business for life, fantastic job all around!! Thank you!

Parker was awesome and answered any questions we had. He was also very thorough compared to the last company we had out. He was able to diagnose the problem and gave us a solution. Would use Cowboy Cooling again.

Cowboy Cooling came through again! Installed entire new system into a new property for us! Always our go to A/C company! Thank you again for a successful install!

Cowboy cooling came out to service my a/c. The person they sent out was professional and efficient. He identified a failing capacitor, cleaned out a clogged drain, and refilled the freon. I was very impressed by their service.

Cowboy cooling has taken care of my biannual cleaning/maintenence on my new home since we moved in. Their techs are always polite, professional, and timely. I will always tecommend them as they take pride in all they do.

I called landmark home warranty on a Sunday because my ac was no longer blowing cool air . Cowboy Cooling AC company came out the very next day . I Was dreading hearing the words “you need a new AC system “ from the technicians .
I knew my AC system is becoming a dinosaur lol

Yes The technician came out as scheduled and diligently diagnosed the issue to my AC unit. I needed a new motherboard and a blower engine , so You can imagine how happy I was to hear the words “repairable “ the icing on the cake was the items will be covered by Landmark Home Warranty. Very pleased with Cowboy Cooling service .

Dominic was our technician to diagnosis our problem with our heat. The unit was blowing cool air while on heat. He fixed the problem and explained what was happening and why it happened. He was very knowledgeable and enjoyed his job. I would recommend him every time. Thanks Cowboy Cooling LLC! Awesome Job!

I used Cowboy cooling through Landmark home warranty. The technician came to fix the issue of not cooling upstairs rooms. After they left, it was found the upstairs get cool but downstair rooms get hot. It was like switched the not cooling issue from upstairs to downstair. After waiting couple of days, no response from this company to come back to fix the issue.