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Texas Elite Air Conditioning & Heating, LLC Reviews - 100

5
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Zachary Parsley

Quick response. Easy to communicate with. Reliable and trustworthy. Does a great job! Had a great experience and will call again. Thanks Ozzie!

Jen LaGrange Aguirre

Ozzie and his crew were amazing. All were kind, considerate, and really cared about the fact that we were out of AC and it's 100 degrees outside. We ended up replacing the entire system. When they took it apart, Ozzie was sure to show me the major causes of our issues which helped to solidify that we made a good decision to replace our 12 year old unit.

Ozzie and team were professional, courteous, wore their masks around me as I did with them. He made sure to always take the time to educate me while doing fast and efficient work. I even got a followup text from Ozzie asking how things were going. I'm telling you, this is great customer service, and the new unit looks and works great!

The price was right on the mark (and much lower than bigger AC operations where we would have been paying for not only the unit and labor but the big company's operating costs which were sky high). Ozzie was not pushy, but he was up front with explaining the issues. I learned a lot along the way and am super grateful! Corina was very fast to communicate and respond to my questions. This amazing family-owned and operated business is what it's all about! Thanks Ozzie and Corina!

nick madsen

We have had Texas Elite come out a couple of times to our house. The owner Ozzie has always been super awesome to deal with. He is very knowledgeable and has always given us fair pricing. I'd recommend this company to anyone.

Esther Serna

We had a new AC system installed and Ozzie and his team did a great job. Ozzie is always very honest and upfront about everything. His wife was very helpful and nice also. We will definitely call him for all our AC needs. Thank you Ozzie and Corina!!

Day Dreamer

This is a wonderful company to do business with. For those looking for personal, quick response and quality service from their Air Conditioning and Heating company, Texas Elite Air is the business to call. I first called them in a panic on a hot hot Saturday afternoon in 2020 when my older AC unit quit working. Ozzie, the owner, responded within the hour and had my unit running again in no time. Ozzie is a complete pro, extremely knowledgeable and courteous. He took the time to answer all my questions and patiently explained everything to me. Every time I've had to call him, whether for myself or my 89 year old father, he responds quickly. I recently had Ozzie install a new HVAC system in July 2022. I found his pricing to be very reasonable. Corina, his office manager and wife, is very customer service oriented, just like Ozzie. Thank you to Texas Elite Air for the exceptional job on the installation and for explaining the new Nest Thermostat to me. I couldn't be happier and look forward to a continued relationship with this company.

Mo Roberts

Just a very quick but very positive review. Ozzie pretty much knew exactly what was going on with the unit just by me explaining it to him. His familiarity with AC companies and systems was right on point, he totally had the part, and he took care of any warranty return on the original part that needed to happen. He explained everything, was super friendly, and I would totally and unhesitatingly use them again. They’re great

That One

Called and had them come out within 15mins. Easily scheduled replacement/repair within 3days quick and quality work. Would 100% recommend these guys over big companies that’ll make u wait at least a week to be checked out

Barrett Raven

Ozzie is amazing and we recommend him for all of our clients. He's incredibly responsive and professional and he takes amazing care of our clients. He gives great follow-ups after his visits and we trust his expertise. We highly recommend him!

Shirley Jordan

After reading very positive reviews, I called Ozzie for a second opinion concerning replacement of my 17 year old AC unit. He did not disappoint me! Ozzie took the time to explain exactly what the issues were and my options going forward. He never tried to push me to go with his company, but my choice was easily made after speaking with him.

I received an estimate the same day and the price was very reasonable and much less than my first estimate. Ozzie kept me updated about the process and installation took place a couple of days later. Ozzie and his crew are very friendly, courteous, punctual, and efficient. They work well as a team and were able to install the entire system in a short amount of time. The new system and all of the paperwork were thoroughly reviewed with me. Ozzie contacted me later that day to follow up and be sure I had no concerns.

I highly recommend Ozzie and Texas Elite Air Conditioning and Heating. This is an amazing company that has a goal to help people out to the best of their ability.

Myron Marshall

Ozzie is a first class professional. When the AC went out at my home, it was 100 plus degrees and even hotter in the attic where the unit is located. Ozzie climbed up there, quickly diagnosed the problem. He then secured the parts and got the AC system back up and running. He’s very knowledgeable and dependable. Highly recommend Ozzie and the team!!

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