Cool Cat AC & Heating

Jay with Cool Cat AC/Heating came out to repair my mini splits on 12/1/20 at that time he detected three different leaks but only had parts for two. He decided to repair the two and refill the system with freon without discussing with me when I was on the property. When he was finished he explained to me that he would need to come back to repair properly once I ordered and received the 3rd valve. He charged me $465.00 and said it would be another $365.00 when he came back. I asked him why he did not discuss with me before he finished the job. He apologized said he thought I wanted to get the system running and promised to come back to check the freon which is still leaking at anytime while I was waiting on the part. The valve took two days to come in. I called him when it did to come back but he said that the job was unprofitable for him to come back and finish the job he started.

Jay came out within an hour of calling, friendly, professional and got the job done quickly. Also only charged $65 diagnostic fee opposed to 70-85 at other companies I called. If my AC ever needs maintenance again I will use Cool Cat.

Jay is very Knowledgeable, professional and attentive.
Got me a new AC Unit quickly and efficiently!
Highly recommended Cool Cat !

Jay knows his stuff! I needed an annual maintenance check on my AC unit. Given that this summer is going to be another scorcher, I decided to have things checked out. Jay came out to my place, on time, as promised, explained to me the 10 point inspection check and what he was going to do. He was very thorough and knowledgeable. He didn't try to up-sell me on anything. It only cost me $99, and trust me he went above and beyond most AC repair guys. He basically stated that things look great, continue with your regular maintenance and all should be well. He also gave me some tips on what I can do to keep things energy efficient in my house, such as changing out my AC filter regularly, keeping my blinds closed, make sure the drain tube from my AC compressor was cleaned out. I would highly recommend Cool Cat AC/Heating & Remodeling to anyone looking for an AC/Heating repair/service/installation person. Jay is top notch!

On July 20, 2020 i noticed my a.c.was not blowing any cold air. I immediately called Cool Cat A.C. he responded in 40 minutes kid you not. I had told him over the phone, that i was short of cash until the following day. He said no problem, he found the cause a dirty exterior coil, a simple hose off of the condenser and i was up and running in under an hour, they were definitely life saver's. If you want fast quality service, give them a ring. You won't regret it !!

the men at Cool Cat AC are great - prompt, knowledgeable, personable and honest - what more could you ask. They changed out my old unit last year and changed out a part that had filled with ants this year. I have been advised as to what to do to keep it in top running condition like turning off the unit when the mowing man comes around and what to do to keep down ants the next time. Very satisfied customer.

Jay is great at what he does and knows everything about HVAC. I am small business owner and dentist in South Austin and our AC unit went out in one of our buildings. Fortunately, it wasn't the middle of summer so we were not too affected but had it not been for Jay we would have not been able to get it fixed so quickly. Jay and his crew came in and replaced our unit efficiently and quickly. He was friendly, knowledgeable, efficient, reasonable and beat the quote from another HVAC company! When these things happen, they are usually not cheap, Jay took good care of us and he will be our HVAC guy in the future!

Cool Cat A/C goes above and beyond to get the job done. Jay, will come out and get your A/C unit up and running. He's affordable and does good work. I won't hesitate to call Cool Cat A/C again. I truly recommend this company to anyone looking for A/C repairs.

They came out this summer and got my ac up and running right away and today fixed my heater. Both times I needed repairs they camr out same day and and charged a very reasonable few for work done! They are m6 go to for all my ac/heater isssues. I would definitely recommend cool cat ac!

The guy seemed nice enough, I wanted to hire a local company. I scheduled a system maintenance checkup because i wanted to have my system checked because it wasn't cooling properly. I thought my evaporator might be dirty. Hey took the cover off of the inside unit and said it probably had a leak. He also said my fan was dirty. I asked him how much to clean it and the evaporator and he said he wouldn't be able to seal it back up to check it. He asked me what I thought. Um your the guy that should answer that question not me. He didn't do almost anything on his 10 point inspection. He said he could charge the system and see what that does. I let him do that and clean the condenser coil for $190. Probably a total waste of money. Because he never actually checked the system for a leak. I checked the evaporator housing after he left and it was not sealed right and leaking cold air in the closet it was in. I sealed that up. The service call wasnt thorough at all. I still have no idea what's wrong with my system. Will not hire again.