Aire Serv of Killeen

Carlos and his partner were absolutely incredible. The best service I’ve had in a long time. Informative, kind, thorough, and upfront. They had me up and running in no time and I can’t be more grateful for all their hard work! If you’re looking for HVAC repair or service - Air Serv cannot be competed with. From start to finish it was great. They have amazing customer service as well!

Mr. Wright was patient and kind to my husband and I during our service. He made sure we understood and was kind enough to wait while my father came over to help me out with a few things I neeed when it came to this appointment (Nothing Mr. Wright could assist with). He provided us with insight and recommendations in line with information he had readily available.

I needed a whole new system as the house was a rental for years prior to purchasing the home. The owner came to my home from a Home Depot referral and patiently explained several options for my wife and I to choose from. Once we selected the one we wanted, we did unfortunately need to finance the equipment as it was short notice and again we recently purchased the home. We actually were approved and were able to schedule an installation for the following week. It took the installers about 4-5 hours to remove the old and install the new system. They also hauled the old system away, which I wasn't expecting. The one real change for me was going from the simple 1 inch air filters to now a 4 inch filter. It took me some time to realize I didn't have to change the filter every month. Honestly, the cost is roughly the same for either filter and the change intervals. I was impressed with the whole process and have recommended them to several neighbors.

We had a full service plus a coil replacement. Their service is always thorough and professional. Carlos, our technician was always keeping us updated on the job and explained what it entailed.
Their service overall is top notch and have no complaints. We've had their services for years and haven't encountered any issues whatsoever.
Also, is worth mentioning that Chris (Bossman) as well as Jennifer will work with you and accommodate to the best of their ability. They're amazing!

I came with an emergency situation. My AC went out completely. It was 95 degrees in my home and I have 2 infants. I explained this to the person on the phone who assured me someone would be coming out for the repair and would give me a call back when they were headed to me. I got no follow up and no response when I called back. My children and I were stuck in the house with no running air in almost 100 degree heat. Very poor customer care.

I called got warm welcome. Very courteous and polite set my appointment within two days actually the very next day they called me and had to opening. I was very pleased with the service person very polite courteous show ID of his identity.
He was very honest he could have charged me for something I didn't need but he didn't.
I would use this service again and again and I will also refer to my friends and employees...

I called Aire Serv reporting my heat not working properly. The response was that day. Carlos showed up "On Call in 2 hours" and did a Great job trouble-shooting the system. Once the problem was identified "Blower Motor" he had the part replaced and the system working great. Carlos was VERY Professional and once the job was completed he walked me through each step used to determine the problem. Great service, very technically efficient and a Top Notch employee in my opinion. I would highly recommend Aire Serv and Carlos to anyone who wants Great, complete and accurate work done...

Very knowledgeable tech. My AC is working great.

The service I received from this company was great and they did good job. The technician himself explained issues the my AC compared to the other company that came and fixed my AC and added an extra things in my home system that Aire Service of Killeen was explained to me. I will eventually recommend this company to other homeowners to get their Air Conditioning System fix. Their price was reasonable. Great job guys and keep up with the good work providing to the community. Thanks again

Had a technician come out to look at AC unit because inside temp was not registering what we wanted house to be at (10 degree different).

Technician looked and said it was low on AC coolant. They quoted 1000.00 for repair. With an additional 375.00 to run a leak test.

Extremely overpriced. We opted to not use there quote and saved with another company about 800.00