Royal AC and Heating

Technicians showed up on time, were professional, and courteous. Will recommend and use them again. They explained the process when dealing and filing a claim. Must stay on the insurance, to get things done!

My technician Andrew was great! Arrived on time, professional, knew his stuff and explained the issues with my system so that I could understand. Overall great service!

This company is a complete joke. Not one or two but three of my properties they “find” issues with my systems and drag their feet to get parts. Then come back and say we need “upgrades” to our systems. Scam artist at its finest. Stay as far away from this company if possible.

Thank You Royal !!! This Company was dispatched to me through the Home Warranty and they did a great job. My a/c went out over a week ago. Initially, the H/W Co. assigned us a different a/c repair Co., and I'll be nice enough not to name them, who could NEVER seem to get their scheduled appointment right, after I'd taken off work several times to accomodate their scheduling debacles.

I asked my H/W people to assign me a different Repair Co. and they said Royal w/be there by 10 the next morning.

Royal showed up at 9:10 am & they were out of my house by 9:25 am. My a/c was up and running. If I need a/c or heating service again, I'll ask my H/W people for Royal. They accomplished in 15 minutes what I waited for with the other guys for over a week.

Pamela

Worst HVAC company I've seen in years. Even their managers can't figure out what's going on. R22, 427A and 410A. One was my system, one is what they used, one is what they came back after the service call and said they really used. If you call them direct, it's your own fault. If your home warranty company calls them, ask for someone else.

Great company! My go to HVAC company. Always very thorough, professional and courteous with all our tenants. Answer all my questions for details when getting repair estimates and pictures. Highly recommend the Royal Team for any HVAC issues!

The Guy in the Picture Sammy Bayazeed came to my house last year installed a complete system inside and out. They broke a support stud in my attic and said How do I know you didn't break it. Really Sammy! I asked him just to fix it and all would be forgot, he refused now I've filed a claim with his insurance. He's tolerable but rude at the first but after he's paid he's extremely rude and nothing is his fault. Wouldn't have him in my house again if he was the only AC company in the world.

Kaled and Sam came out to my home on 6/20/18. AMAZING CUSTOMER SERVICE! They were able to find multiple issues with my AC that the home inspector missed! They even stayed to help uninstall my old thermostat and replaced it with the new one I purchased, As a courtesy!!They’re the definition of going above and beyond for the customer!!! Thank you guys so much from preventing my home from catching fire. You guys literally saved our lives. ❤️

Ayman was very helpful in explaining my system and educating me on it (i.e. air filter options and installation, etc) and what to do under certain winter conditions, ie turn on emergency heat.when it gets below 32 degrees, etc. He was also a very nice and friendly person.

"Ayman was so awesome! Found problem quickly! So professional. Explained everything so I could understand".Reward this employee! Great job!