3 Words: OUTSTANDING CUSTOMER SERVICE!! From the very beginning, the ease of setting up the appointment was a breath of fresh air. The dispatcher was very understanding & set up an appointment for us very quickly. The Technician, Jacob, was extremely professional & courteous! He explained everything to us & worked quickly to resolve the issue. I genuinely appreciate this company as a whole for helping us, especially in this Texas heat and having little people at home. Without a doubt, 1 of the best experiences we’ve had with a company in a very long time. They have gained a loyal customer. 5 Star Rating & A+ across the board. Thank you again!
Jacob did a fantastic job. He showed up on time, was very professional, and helped educate us on our system and the issues we were having. He fixed it so fast! We’ve already recommended to friends and family. Great service!
Phenomenal customer service and satisfaction! I was in need of an a/c replacement and had already spoken with two companies and received two estimates. Duncan took the time to talk me through my options and explained the best ways for me to ensure my satisfaction as a customer regarding quality installation, reputable service, and unit and labor warranties. The information allowed me to feel comfortable and educated going into this large purchase decision, which the other companies struggled to do. Thank you Duncan and Texas Pride Heating and Air in Haltom City. I highly recommend this great company and location.
Brantley, did a very through job troubleshooting my heater. He also took the time to show me what he was checking and how the system should work when I decided to check in. With their Bluebonnet club at $15 a month his visit only cost me the monthly fee. Very professional
After having multiple issues with one of my mini split units and difficulty finding a company that would even service one, I was very pleased with the service of Texas Pride. Brantley came and assessed the situation and was very knowledgeable and professional. He took the time to explain different units and how they worked. I had a new unit installed and the technicians that came were courteous and quiet and professional. Also the main office did a great job with communication and very prompt responses.
Brantley was very thorough in reviewing my system and diagnosing the issues with my AC System. He was very knowledgeable and took his time to explain everything that was going on and did not rush through anything even though it was later in the evening. Same day service with a late in the day call from Texas Pride was unexpected and very much appreciated. Would definitely recommend.
Chaz and his coworker are both very knowledgeable and helpful in this application. I was very satisfied with this company. They are great. They give veterans discount. I installed a system later and they gave me another discount for the system again. They also financed a system long term with no interest depending on your credit.
Victoria Castillo
3 Words: OUTSTANDING CUSTOMER SERVICE!! From the very beginning, the ease of setting up the appointment was a breath of fresh air. The dispatcher was very understanding & set up an appointment for us very quickly. The Technician, Jacob, was extremely professional & courteous! He explained everything to us & worked quickly to resolve the issue. I genuinely appreciate this company as a whole for helping us, especially in this Texas heat and having little people at home. Without a doubt, 1 of the best experiences we’ve had with a company in a very long time. They have gained a loyal customer. 5 Star Rating & A+ across the board. Thank you again!
Jonathan McNabb
Jacob did a fantastic job. He showed up on time, was very professional, and helped educate us on our system and the issues we were having. He fixed it so fast! We’ve already recommended to friends and family. Great service!
Robyn Skinner
Phenomenal customer service and satisfaction! I was in need of an a/c replacement and had already spoken with two companies and received two estimates. Duncan took the time to talk me through my options and explained the best ways for me to ensure my satisfaction as a customer regarding quality installation, reputable service, and unit and labor warranties. The information allowed me to feel comfortable and educated going into this large purchase decision, which the other companies struggled to do. Thank you Duncan and Texas Pride Heating and Air in Haltom City. I highly recommend this great company and location.
Chuck McCandless
Brantley, did a very through job troubleshooting my heater. He also took the time to show me what he was checking and how the system should work when I decided to check in. With their Bluebonnet club at $15 a month his visit only cost me the monthly fee. Very professional
Val Rubalcava
After having multiple issues with one of my mini split units and difficulty finding a company that would even service one, I was very pleased with the service of Texas Pride. Brantley came and assessed the situation and was very knowledgeable and professional. He took the time to explain different units and how they worked. I had a new unit installed and the technicians that came were courteous and quiet and professional. Also the main office did a great job with communication and very prompt responses.
Dollye Penneman
The technicians have been very courteous and professional. They’ve answered all our questions effectively. Very pleased with the service provided.
Marlina Brannan
Brantley was very thorough in reviewing my system and diagnosing the issues with my AC System. He was very knowledgeable and took his time to explain everything that was going on and did not rush through anything even though it was later in the evening. Same day service with a late in the day call from Texas Pride was unexpected and very much appreciated. Would definitely recommend.
Alexandra Woods
Love this company and their employees! They are friendly, reliable and trustworthy! Keep our system running at its best each year!
Lynn Mclean
Jacob always does a phenomenal job. He is quick, efficient and knowledgeable.
Gerry York
Chaz and his coworker are both very knowledgeable and helpful in this application. I was very satisfied with this company. They are great. They give veterans discount. I installed a system later and they gave me another discount for the system again. They also financed a system long term with no interest depending on your credit.