Renowned Heating and Air Conditioning

Let me start by saying the staff was amazing. However, we had them out for our AC not working. The technician didn't take anything apart just stuck a wand thing near it and said we needed a new system. I asked several times if it could be a part that needed replaced and was told no. We got a second opinion and they took the unit apart and said there is no leak at all and it was a simple and cheap part that needed to be replaced to get the AC to actually cool down. On top of that the Renowned guy bent the bars on the outside unit by hanging his tools from it. The second company fixed that for free. If a new unit is needed that's fine but at least troubleshoot and look to make sure that's really the issue. I was 3 days away from dropping 3 grand for absolutely no reason. It's a shame because I loved the customer service.

WOW! Okay, Jake was SO helpful, quick and kind. He got our heater fixed when it went out, made sure our part was warrantied and didn’t overcharge for labor like we have had in the past from other companies. He was so awesome and I can’t say enough good things about this company. From booking us when I called and texted to communicate to the service. Amazing. Will always recommend thank you Jake!!!

Warning! Do not use Renown for HVAC repair-
I had used Renown twice before but only for HVAC system checkups.Recently had to have a Blower Motor in my heating system replaced. I called Renown and they sent out the owners son. He verified it needed a new Blower Motor and gave me a price for replacement . I felt the price was too high but had him go ahead and replace it. My mistake!
After the fact I contacted several HVAC contractors and parts suppliers to get an idea of the cost of the part and labor. Turns out I was excessively overcharged. The job should have been done for half of what I was charged. In hindsight I should have had the tech-Jake- put the cover back on and just pay him for coming out and get a second estimate. The weather was still nice and it wasn't an emergency. I do not recommend Renown Heating & Air as they excessively overcharge.

BUYER BEWARE!! DO NOT USE RENOWNED HEATING & AIR.

They installed an entirely new unit in our home 2 years ago in July. July 20th our compressor went out. We first contact our home warranty company who would not repair the compressor because it was still under manufacture warranty. We called Renowned since they had done the original install. They installed a new compressor on a Friday. Our AC never worked. We came home to a 90 degree house. I called them and they couldn’t get anyone back out until Monday afternoon. We had another company come out Sunday & determined that the install was done improperly & the brand new compressor had already failed. Renowned had not changed the AC drier during install, nor do they flush the lines which causes bad sludge to ruin your system. Renowned came out Monday & said they were ordering a new compressor to be installed the following Tuesday because it was a bad compressor not faulty work. I asked for a phone call before they arrived on Tuesday. They didn’t call me until they had supposedly done the repair. I arrived home to find out they had only replaced the AC drier hoping that would fix the issue rather than coming back with the 2nd compressor as promised. It failed and we had to wait longer for the promised compressor to arrive. When questioned during install about flushing the lines they said they don’t do that. 3 days later the 2nd brand new compressor they installed failed again. We had 3 different companies come out to give us a quote to fix their bad workmanship. All 3 licensed companies determined they did a bad install and they caused irreparable damages to our entire unit which lead us to have to purchase an entirely new unit. We were displaced from our home a total of 19 days. This company stole $1400 from us with their poor workmanship plus thousands more with the hotels, new unit, etc that we had to pay for. Run & don’t let them steal your money.

Amazing people and an amazing company. I have used them many times. The night my husband passed away, my ac went out and I called Angie at 11pm in a hysterical panic. She was so kind and they walked me through some trouble shooting steps for a temp fix. Tim was at my door first thing the next morning to save the day. I can never thank them enough for taking care of my so quick in the worst day of my life. They are truly the BEST!

Great customer service and quality work. AC went out in new home and our home warranty company could not get anyone out to us for weeks. We found Renowned and they came out the next day, checked our system, found the issue and fixed it that same day. Quick and good work. Will use them again!

Contacted Renowned to get the HVAC systems at my business checked out. The service was professional, honest and efficient. Will keep using them.

We are glad we tried out this company. They are responsive and reliable. We had an A/C issue last year and our home warranty company recommended us to a company that overcharged us and didn’t fix the issue. When we called Renowned Heating and Air, they immediately knew the issue and told us our options on what would be best for us in the long-run. So when our heat went out (different unit) during the winter we called our warranty company (again) and had their recommended company come out twice with no resolution (they couldn’t figure out what was wrong). We call Renowned, and they knew what to do to resolve the issue. We will be using them from now on, and we recommend you should give them a try too! It’s better to have a reliable company who does good work then be tossed around with random companies who don’t do work well, which is why we decided to cancel our home warranty and rely on this company for our heating and air needs.

I will echo what most are saying here, and have had the same experiences. I've used them I'd say at least 3 times or so and each time the experience has been fantastic. They will go out of their way to not sell you something you don't need. On top of that they will give you a very detailed technical explanation as to why you DO need whatever it is you need to fix the issue at hand. They have earned my trust time and time again.

Called to check AC unit blowing hot air, got next day appointment, Matt came and checked Freon and filled it. Very quick and professional service. Definitely recommend for HVAC services. Thanks