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    Service Pros Air Conditioning & Heating Reviews - 100

    4.9
    Quality
    5.0
    Location
    5.0
    Price
    4.0
    Service
    4.5
    J M

    The day I created a request for service on Thumbtack, Daniel from Service Pros responded with a quote within 20 minutes. The following day around noon I messaged him asking for the soonest available appointment time and he quickly replied telling me that he could make it that same day between 4pm-7pm. Soon after I called him to gave him my address and confirmed the time. He did mention that his work van was being repaired at that time so he was unsure exactly when he would be available to leave but that he would call 45 minutes before anticipated arrival. He did call later around 4pm to let me know that he would not be able to make the appointment that day due to the repairs on his van not being completed yet. I agreed to wait until the following day around early after noon because the auto shop told him his van would be ready by noon at the latest. The next day came but Daniel's van still was not ready. He kept the appointment anyway and used his personal car to come out to my house.

    He methodically diagnosed the issue while explaining the source of the problem then walked through the possible solutions and quotes including a more economical "hole patch" option which he did not recommend but wanted to disclose as a possibility. He ultimately recommended a long-term solution with varying price ranges but left the decision up to me without trying to up-sell me.

    Daniel was very professional and knowledgeable. He explained what he was doing and why, great customer service and not to mention a great value. I did my due diligence and Service Pros is more than reasonable when it comes to prices but don't take my word for it.

    Eric Muller

    We called Service Pro out due to our AC unit not cooling the upstairs. Upon evaluation the technician stated we need a new compressor but also recommended we replace the condenser as well. The quoted cost was $2,200 for the compressor and $2,900 for the condenser. This unit is 5 years old and the technician said these units last 8-10 years and wasn’t surprised. We got a second company to come out. They said all we needed to change was the capacitors. 10 minutes later and we were up and running. This company saw an opportunity to try and take advantage. I recommend going elsewhere. They charged me $75 bucks for the evaluation and tried to scan me.

    Janay

    I called other companies... cough .. cough... and no one was available to come out but when I called Service Pros ! They were able to send someone out within an hour!!! My tech was the best!!!Daniel was amazing !!!! He came out the same day within hours to service my home... he was very thorough he made sure me and my family didn’t have to go another night uncertain if we were going to have heat or not ! I would recommend service pros if you or a loved one should find yourself having problems with your furnace or AC!!! Very professional .. courteous... timely.... and most importantly VERY AFFORDABLE !!!

    Becky Parker

    I have dealt with many, many air conditioning and heating companies in the 11 years that I've been here. Service Pros is by far the best company I've used. Daniel was our technician. He is extremely knowledgeable, professional and takes great pride in his work. You can trust that you will get an honest price without having to worry that you're being scammed. I would highly recommend Service Pros and will continue to use them for my a/c and heating needs. They definitely exceeded my expectations! Keep up the good work!!

    Susan Garcia

    I highly recommend Service Pros. Our AC shut down on a Saturday afternoon, in the middle of July and a technician was in house within the next hour. Extremely pleasant professional and competent. He had our unit up and running quickly and for a very reasonable price. We will definitely continue to call on Service Pros.

    S C

    Daniel is very professional, knowledgeable and helpful. He not only did thorough job for air conditioning maintenance but also followed up. Right from my call to inquire about maintenance service, and getting the service done has been more than satisfactory. Their annual maintenance plan is also a good value and wouldn’t go with anyone else. Highly recommend them.

    Selena Hills

    I can't say enough about Daniel and his company Service Pros! He is awesome! I was so impressed with Daniel the first time he came out, I asked him to come back for the Spring maintenance check up. Daniel is very thorough and knowledgeable! His prices are reasonable too! I am so glad I found a company I can trust and I can call whenever I have trouble with my A/C. I have referred him to everyone I know! If you looking for a company that you can use for all your A/C and heating needs, this is the company!

    Jay Shah

    Daniel is the best. Very professional and reasonable price. I had issue with coils, and it was under warranty. Moreover, He dealt with warranty part and only charged for labor. He was able to fix the issue on same day. I would definitely recommend him. This was the July incident.

    Sunday night 11/25, I was installing Nest and heating stopped working, so called Monday morning. Daniel came out on the same day and fix the issue at no charge. Furnace wire got burned out in attic and fixed it right a way. Very honest and knowledgable.

    Chris Glapa

    Daniel has always done an exceptional job for all of my real estate clients as well as myself. His availability and prices are the best you will find anywhere. He is type of person that will not try to take advantage of a situation or overcharge you for his services. You won't find a more honest, reliable, and hardworking professional in this business! Service Pros will not let you down!

    D Vining

    I used Service Pros to install my new AC and furnace. They did a great job a communicated well during the entire process. I recently noticed a noise from the system and in the same day Daniel arrived and fixed the issue. It was a small problem and was easily remedied. I would recommend Service Pros to anyone looking for a new system or honest repairs/maintenance.

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