Airtronics Air Conditioning & Heating

One of your technicians ran me into a curb this morning at Barker Cypress and West, almost side-swiping me in his Ford F-150. I honked when he came over, he couldn't care less, he kept coming over. Texas license plate JXY 0430. I tried calling your office 6 times today and no one will answer the phone so I left you a voicemail. I expect a call back. I have included screen grabs from the video which my dash cam got. Extremely unprofessional company.

I was guided on upgrading my old A/C by an employee named Marc. He was very helpful and very professional. The prices were really good and work was done quickly. Would definitely do business with them again and recommend to friends and family.

First is COVID-19 Virus then its Stay-At-Home order next the A/C goes out!
Thanks for American Home Shield insurance, I don't think I would have found Airtronics Inc to replace my A/C system. It was horrible to experience that my A/C went out, but Airtronics came to the rescue.
First showed up, Alex, the Technician did an exceptional job troubleshooting the problem and laid out the options of Repair/Replace. Given the age of the unit, it made total sense to replace. Alex explained the options of brands and units for my house and he strongly recommended Daikin FIT One+ for its quality, warranty and most important energy efficiency. He even said that is the system he plans to replace in his own house.
Next day, on a Saturday Jack, the Sales Guy arrived and spent a considerable amount of time going over, in detail, my options determining Pros & Cons of the different brands from Lennox vs Trane vs Daikin. Daikin Wins!! Monday Morning, before 8 am the installation crew arrives, Jack arrives and 10 hrs later, my A/C was replaced. The crews did an exceptional job cleaning up and replacing the guts of the A/C system from Furnace, Duck work and my beautiful and quiet A/C outside. Good thing, they found mold in my duck work which they completely replaced with new!
Afterwards, they showed me everything in detail on how to maintain the system from replacement of filters, using the amazing thermostat panel. With my environmental allergies, the Daikin system is the way to go.
Major Kuddos to Amanda in the office for fixing the scheduling issues to enable Alex to show up the next day!!
You all consider Airtronics. They are honest and reliable. You will not go wrong!!

This is the worst company to deal with. DON'T work with them. They delayed ordering parts for repairing our AC more than 3 weeks, after constant follow-up we discovered that they forgot to place the order!!! Their technician came to picture the unit again to order the part. We noticed a leak from the condenser. We asked him to inspect it, he said the unit is pierced which was not. he was not able to see the leakage is happening from connection. Another professional company came and did a thorough inspection and discovered the leak from joint. Also He missed noticing that the main unit is 5 tones while the coil and condenser are 4 tones to advise us on that. The other company that came spent quality time explaining the options and even the various brands available to have a long lasting solution

Worst company to deal with!!!!!!

I had Airtronics come and look at my AC because of the cooling issues. They came through my warranty provider. After diagnosis, they came up and told me that my coil is leaking and a bunch of other things needs to be replaced to fix the issue. Also gave me a $1700+ out of pocket expenses. I know my coil was pretty new. I requested for a second opinion and another provider came and diagnosed that the issue with a value and the fix is all covered and no out of pocket expenses. I accepted the fix from the second provider and their diagnosis was correct. Everything is fixed and no out of pocket expenses!

So not happy with Airtronics and will try to stay away from them in future.

Keith provided a fast and thorough repair for our heating needs. Very professional and recommended.

Airtronics was referred by American Home Warranty when our AC went out. We wasted weeks (with no functional AC in Houston) as they refused to give us a copy of the bid or let us know if the repairs were guaranteed, the full scope of work, and if they were going to use virgin or reclaimed coolant. We wound up paying more out of pocket to make sure we were getting a quality install.

My home warranty company contracted them to come out and the technician stated it was a leak in the evaporator coil. It didn't make sense to me since I hadn't seen a leak and I knew it was just the air not being evenly distributed. They wanted me to pay for the evaporator coil to be fixed and to replace the freon they would need to drain out, that's perfectly good instead of recycling it. I got a second opinion and turns out my whole unit is brand new and under warranty and it's not even a leak.

This company was assigned as the service contractor through my home warranty company to fix my AC unit. After waiting over 48 hrs from first contact (in my 95* home) to have them come look at my AC unit, the morning of my appointment they were reportedly experiencing phone issues and thus did not respond to my TWELVE calls confirming that someone was home and waiting for them. They finally answered another call 2 hours later telling me that even though there was a phone issue, it was my fault for failing to confirm the appt and that it would need to be rescheduled because they had no more openings, meaning at least another 24 hrs without air in the Texas heat. We found someone else to work with, who had it fixed by the time they even confirmed with my warranty company that they had not been to my property.

Replaced ac coil inside and never reconnected my vent which could have resulted in carbon monoxide poisoning if I had not found it. My response when I called to tell them. Caution! Stay away from this company. They may kill you