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Guyette Air Conditioning & Heating Reviews - 19

2.9
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Dsparks75@gmail.com Peanut1979

Guyette came out to fix my a/c unit. Put wrong size fan motor in my unit. Would not work properly. Refused to come out and see what the problem was. Had a reputable a/c repair company order right size fan motor. Guyette charged me $752.00. And he would not make their mistake right. Told them I had another unit for upstairs that was out. But I know they did not have time to look at it that day.
Thank goodness they did not have time.
They should at least refund money for wrong motor. Have used them for years but never again.

alex carpenter

Had a home warranty repair done with another company. Had to call them out to fix condenser unit they replaced to no avail. Contacted home warranty they sent Guyette out for second pair of eyes on this issue within minutes found that the other company wired it wrong and caused a fuse to blow they fixed everything. Made sure to run the unit on all settings. Have zero negative feedback everyone was great, professional, knowledgeable, and timely.

Gary Lujan

“I have been using guyette air conditioning & heating co. Services for years .having gotten my ac replacement ,duct cleaning , and air purification services done by them ,I can assure you they are the best in the business.The team is knowledgeable and highly proficient .Much recommended!”
Lia James

Penny Gammon

Great service. Prompt and personable staff. Gary Lujan was very knowledgeable and kind. I would recommend this company to everyone.

Natasha James

The employees are friendly, not sure if they know what they’re doing. The owner is very rude! I file a claim with my home warranty and they come out and can’t figure the problem out. As they are trying to figure out the downstairs unit they cut my sensor wires to the upstairs. I called to tell the owner and he said that’s not his problem and to file another claim.

So I file another claim, suppose to come out the next day. I get a call from one of the employees saying they are on the way. Five mins later the owner calls and said he’s not certified to work on my carrier units. So why the hell we’re out at my plane to began with!! Do not use this company!

Rheanna McKee

Company was sent out by my home warranty. After one technician supposedly fixed my AC after finding one issue he left without ensuring it was indeed fixed. More than 5 hours later the temperature began to increase again so I called to have them recalled to complete the job and Russell called me. I told him the issue and he stated that he already knows what was done, when I proceeded to tell him that it did not fix the issue he rudely interrupted me stating that it takes one hour to decrease the temperature one degree in this heat and that I haven’t given it long enough. When I finally got him to hear me say that it had never cooled down and was beginning to get warmer he tried to get me to go outside to check wires and attempted to tell me what they should be until I flat out refused and told him that I would not do a job that they were paid to do he just stated that they “would try to make it out tomorrow and hung up”. The entire call was infuriating as he acted like I was ignorant, unreasonable, and that he wasn’t responsible for following through with the repair that they were contacted to complete.

Clinton Tucker

Called on coldest Saturday of the year and heater was blowing cool. Guy couldn't of acted any less interested in coming out. Never call them again. If you don't have access to parts then don't say open 24hours. Called another 24 hour service and came out and fixed it right away.

Bo Dextraze

Not sure if Troy is still working for them, but beware if he is! He's a psycho. There's a few screws missing that's for sure. He's already been banned from entering the base because he tried stealing someone's dog. Do not trust him!
No you may not have done work for me, but others need to know what kind of people you employ. He's not one to be trusted in anyone's home. I mean if he's willing to steal someone's dog from their yard on government property who knows what he'd do. Oh and one more thing...he assaulted a former co worker at his last place of employment.

Louis Mangiacapra

Very Impressed with Guyette - Russell and Brandon were super knowledgeable and very helpful. I called Russell after getting a quote almost 2x times as much from another AC company for a simple repair (the other company just wanted to sell me a whole new unit).

Next time I will be calling Guyette AC first!

Mike Wilson

Called Guyette with AC problems. They came out the same day and found the problem with the AC in 5 minutes. Repair took around 30 minutes. The repairmen were both professional and friendly. Will definitely use them again.

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