G & S Mechanical

⭐️ ⭐️⭐️⭐️⭐️Our AC stopped working and our usual service company stated they weren’t available for two days!! We have a four year old and it’s 100 degrees outside that wasn’t going to work. A neighbor recommended G&S so I called hoping at least for 1 day wait. The woman on the phone was so kind and helpful! And they sent Richard out 6 hours later!!! He called before coming and he was very professional and quick!! What a life saver for our family. I will be recommending G&S to anyone with an hvac issue. Thank you so much for helping so quick and efficiently!

I cannot stress enough how much I appreciate the level of expertise and care that this company has consistently demonstrated over the years. Their team is always prompt, respectful, and professional, and they take the time to explain every aspect of the work that they are doing so that I feel informed and confident in their abilities.

During my latest service call, Bo once again demonstrated the exceptional level of expertise, professionalism, and customer care that has made me a loyal customer for a decade.

From the moment he arrived at my home, Bo was friendly, courteous, and highly knowledgeable about the work that needed to be done. He took the time to explain each step of the process in detail, answering all of my questions with patience and clarity.

Throughout the service call, Bo worked diligently and efficiently, ensuring that every aspect of my HVAC system was thoroughly inspected and maintained. He was careful to work cleanly and tidily, and he took great care to avoid any damage to my home or belongings. At every step of the way, he communicated clearly and honestly with me, providing updates and recommendations as needed.

When the work was complete, Bo took the time to walk me through everything that he had done, ensuring that I was fully satisfied with the results.

In short, Bo is a true asset to G&S. His dedication, professionalism, and expertise are a credit to the company.
Thank you, Bo and the entire team at G&S Mechanical, for all that you do!

Our heater stopped working just before Christmas. Bow came out & found a temp solution while part was on order. He was very friendly & professional. Took time to find out part was still under warranty. Highly recommend him.

Beau was extremely pleasant and professional!
It's always nice to be able to build a repertoire with someone.

He is very knowledgeable and got the work done in no time flat.

We hired G&S Mechanical in South Austin area to install 4 big mini split AC systems and we have best experience from inspection to quotation to installation AND post installation follow up. Shane Mason did the work for us and he is absolutely great. On time, great communication and just an easy going personality to work with. Not only did they do great job, everything was done right on time. Within a week, we had the installation completely done. Shane also suggested few great things to enhance the cooling performance. We never thought we will have such smooth experience with this process and G&S was absolutely awesome. Above all, their pricing was much better than the rest.

I would highly recommend G & S to anyone needing to replace their AC system in Austin. Ray and Noah, who did the work at my house, were fantastic. I recommended G & S to a friend and he had a great experience as well so they are 2 for 2 with me. The only thing I would suggest is that they start a referral program.

Bo was able to get a matter fixed quick (AC was out upstairs) showed what the issue was, explained high level what was wrong and how he was going to fix it. Got it all done in a timely manner!

Excellent customer service, saved me hundreds of dollars from any competitor's cost.

After years of anxiety nursing our Frankenstein HVAC system, it was finally time to go. I called G&S based upon other's reviews here and I am glad I did. They happen to have someone in my area who could drop in for an estimate within 90 minutes of my call. That tech (I think his name was Josh? Jason?) was quite pleasant and informative. The estimate price he gave us was about what we'd hoped for based upon our neighbor's purchase 10 months ago. There was absolutely no hard sell.

We got three more quotes with one of them being more than twice what G&S quoted us - um, no thank you! Not only was G&S the best price, they offered us several options since our budget is currently very limited but we chose to go ahead with a full system replacement as it was the best value in the long run.

They managed to squeeze us into the install schedule about 5 days after making the down payment. The install crew (who are directly employed by G&S) of Austin, Estobahn, and Darren were so polite, tolerated all our questions, and were efficient and conscientious. This team has clearly been working together a while and it shows. For their comfort, we put together a cooler of gatorade, water, pickles, and towels (to dip in the ice water) to help keep them cool while in the hot attic. These guys ran into problems with our 1974 home, but they problem solved with ease it seemed, even getting a bit of help from another tech who came out for a consult. They got it all done in seven hours (a bit more than expected because of our particular issues) and were testing and cooling the house by about 4p.m.

And a final shoutout to Tammie and Melissa in the office who helped answer our questions, get everything arranged with our odd payment setup, and in general helped everything go smoothly from my first call to final install and peace of mind.

Overall, the whole process took about 3 weeks from first call to install, but this includes the time it took for us to get other quotes, arrange payment and then get on the install schedule.

We are very pleased with our service from G&S and highly recommend them.

I give 5/5 stars, Richard did amazing job and was really quick and efficient and got right to work and was totally amazing and respectful, definitely recommend this place