American Air & Heat Inc

Called to look into furnace not staying on. Within 30 minutes they were knocking on my door. Within 10 minutes they could see what the problem was. Super fast and efficient service. Technicians were courteous and professional. I will be using American Air and heat again in the future. Overall very positive experience today. Just in time for the cold weekend ahead!! Thank you!

Excellent service at reasonable prices. Every person that has been sent to my home has been with the company for many years! That speaks volumes. And, they aren't paid by commission like so many of the companies out there. The first couple of times they came out, it was because I was having issues with my a/c and I had to have a couple of repairs including a new fan. Now, I'm on a maintenance program and since I started that I haven't had any problems. They come out twice a year- before a/c season and before heater season. My a/c isn't new however, and I'm sure it'll eventually give out but I trust them to extend its life as long as possible.

STAY AWAY FROM ThESETHIEVES! They wired our swamp cooler incorrectly at our school and it caught on fire and could have burned the place down! Also we found out that were intentionally causing damage to our other HVAC units to cause things to be in need of repair. They actually tried to charge us $500 dollars for a thermostat that wasn't even broken. This company is full of dishonest crooks!

Was able to locate a 30+ year old HVAC part quickly. Service desk was calm cool and collected, very professional. They've been here my whole life, wish I found them sooner, thank you again!!

I had never used this company before but left a message on Monday and heard back a few hours later and had an appointment scheduled for the next day. I got a courtesy call that the technician was on his way (right on schedule) and he got to work. Denis figured out the interior problem but needed a part for the condenser. He made sure the interior unit was working so we would have heat last night and came back today to repair the condenser problem. He explained everything and was very professional. Will be using American A&H in the future.

Absolutely no way would I ever call these people again. Knowledge was lacking the service horrible

I have been using American Air since 2009, Jay the owner has been great to deal with and has always been very responsive and reasonably priced. Chico has been to my home 5 times over the years for AC condenser replacement, Heater Maintenance and the latest Thermostat replacement. Lisa and the office staff have always been very helpful and professional. I have always been treated fairly and with respect. I would not use anyone else i DFW for my AC/Heat work.

Great job fixing my mom’s older furnace after the recant winter storm revealed that it was not working efficiently. Sourcing parts took a bit of time but it was affordable and communication was great! Will recommend 100%!

This company is very awesome with customer service. Got a new unit for a home the technicians what are very polite and knowledgeable about their job. There was a small incident that happened after the work was done I called the company and received an immediate answer and response the representative for the company was very patient with me and answered all my questions it was a simple fix but I'm very glad that my question was answered and it was fixed immediately. I do recommend this company to anybody because they have great customer service great technicians and just great service all the way around.

I can’t say enough good things about this company. I had a malfunctioning system that multiple companies couldn’t sort out. American Air and Heat came over and logically figured out the problem, and proceeded to fix the main issue as well as correcting all incorrect work done in the original install of the equipment by another company. They were fast and the price was extremely fair. I will ABSOLUTELY use them when it is time to replace the other system at my house. Highly recommended!