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SAFE AIR LLC - AIR CONDITIONING AND HEATING Reviews - 100

4.6
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Tina M.

We received a new complete Hvac system installation and are very pleased with it. The team was
professional, thanks to sales rep Dewayne and crew leader Rolando the service was excellent. Above all our home is cool just in time for this hot long summer. We're satisfied customers!

Kevin Rutledge

Duane and his crew did a great job at my house. The AC installation went just as planned and took only a few hours. My house feels fantastic and they will work with you schedule. Great job guys!

J Martin

Duane Sutton was very attention to detail and easy to work with when I first started talking to him on my AC installation. The guys who did the installation were very professional, did an outstanding job on the install and cleaned up the job very good. I give them 5 stars and definitely recommend Safe Air Houston.

Jacqueline neal

I would like to say Thank You job well done Safeair. I'm so happy I have my new AC unit. You really did a great job putting in my unit and answering all my questions and concerns. Thank you Mr. Jay for been very patient with me and doing your best on helping your client and for that I am very grateful. Thanks for being the honest person you can be by helping. So I will recommend everyone to use Safeair for your new AC provider.

Michele Rainford

I had the the best experience with Safe Air. In fact, I can say I've never had a better experience with service repair/replacement folks than I had with Safe Air. From my meeting with Duane, the senior comfort advisor, to Kal and the owner, they were very hands-on and explained everything clearly, providing me with various options. There were no surprises with this company and they followed through on what they said they would do. I want to give a shout out to the service repairmen as well, especially Hilario. He was knowledgeable, polite and respectful. And he is very skilled. Hilario and his colleague came within the two-hour timeframe they promised and worked fast and efficiently to install my new system in about 5 hours. Afterwards, they showed me how to change the filter in the unit, and I was just amazed at how clean and neat their work was in the attic compared to previous workmen. They laid out drop cloths on my stairs and below the attic area to protect my carpet before they started the work, and cleaned up perfectly when they were finished. Both Duane and Kal called me to ensure I was satisfied, and later that night, Duane followed up with me to see if my house was cooling as it should. I typically do not write online reviews, but Safe Air's service was so good that I felt I needed to share my experience. I think I made the right choice in selecting them to replace my air conditioning system.

James Leslie

Met with Dave Burt, came out for estimate. Quoted us a thousand lower than our other estimates and his they financed us in just a few minutes. Crew came out the next day, finished up in just half a day. New Lennox equipment, purrs like a quiet kitten. Our old ac sounded like we were on an airport runway.

Mike Sherman

Rolando and his crew did an absolutely wonderful job. Removed an an entire system and installed a complete system and insulated. Absolutely thrilled, it’s been a while since I’ve seen great quality and low price at the same time. Everything delivered as Duane promised.

Wes Cossin

Robert came out to give us an estimate for replacing our old 2 ton unit on July 20th, 2022. He is very knowledgeable, a veteran, and all around a good guy. Very clear communication in all aspects of the process. We chose to do financing, and the process was super simple and fast.

Robert had a crew out the very next day to remove the old unit and install a new one (with feel like temps of 100+ & probably 120+ in the attic). Everyone involved was very professional and I would recommend them to anyone I know that needs AC work done.

Domonic Woodring

From the time of the initial appointments until installation. The crew and sales staff were the most professional I have dealt with. Unsurpassed knowledge of what they do was remarkable. Professional and courteous installation crews. Would recommend them again and again.

Steve Schreuder

Duane Sutton from Safeair is a very knowledgeable and experienced salesman in the AC industry. I got several quotes and he was among the cheapest with the best product Lennox. His guys came the next day and spent pretty much the whole day installing the condensers outside and the coils in the attic. I would highly recommend this company in the Houston area.

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