SAFE AIR LLC - AIR CONDITIONING AND HEATING

My old unit finally went out! After a very disappointing service from my AC company that I have used for years, my parents recommended Safe Air. They used the company few months prior, and were very happy with the service. I decided to give them a call. Duane was very helpful, and even though they were busy, he had me scheduled for a new unit replacement at a great price the very next day. The crew showed up on time and did a very professional and clean job. Highly recommend this company and their services.

Duane was my sales rep. He was very pleasant to work with. He was very knowledgeable about the products Safeair offers. He was very patient, and I didn't feel rushed. The installation was done in one day and Duane called several times to see how things were going. He also called later that evening to insure that I was satisfied with the service, and that I had a great experience with the installation crew. They were very nice and cleaned up as they went. I am very excited about my new system and I recommend Safeair for all your cooling and heating needs.

Safe Air is the Best!!! I met with Duane Sutton at 7:30 a.m. and by 2:00 p.m. the crew was here to install my new system. Duane, is so knowledgeable, professional and in tune with the customer’s needs. When Duane said, “Ms. Sheila it’s too hot for you to be without air another day”. He called the owner on speaker, ask him if he could make it happen and they did just that. The team arrived at 2:00 p.m., introduced themselves and explained to me what they were installing and went to work. They took pride in my home and put runners down not to damage my floors. They cleaned up both inside and outside when the job was completed. You will not believe this, they apologized to me for having to make noise because I work from home. Duane called me later that night to make sure everything was good. He also followed up with me the next day! I have already had request from my neighbors and would like to see if they could get some work done (on my recommendation). If I could give Safe Air more than 5 stars I would, they went beyond my expectations, and I sincerely thank you from the bottom to the top of my heart! Safe Air Team You ROCK!!!!!!

Duane was our sale rep. He was great, super professional and responsive. We had two 3-ton AC units installed and the team was in and out in less than 10hrs. The install was super clean and the system works great. Thank you Safe Air!

Today I had a Great experience with a Tech (Ryan) from your company. He arrived on time (not only did he send a text tracker, he also followed up with a phone call to let me know that he would be arriving in X minutes and he was true to his word. While I’m home he valued our floor by immediately putting a covering over shoes. He asked for my input as to what was going on with the hvac unit and listened attentively. He then went about checking out the part in the attic and before going outside he apprised me of what was going on and then he went to check the unit outside. Making me a part of the process asking if I would like to come outside and see what he was doing and take pictures if I wanted too… I now have air and a copy of of his recommendations, GREAT JOB!!! And thank you so very much 😇

We had help from Duane to get a new AC system after the old one went bad on us. After struggling with the warranty company for a month or more to get approval and parts and everything, Duane offered a financing option that helped us get an AC system the next day. Duane was patient with us while we decided to wait a little longer for the warranty and did not push us like most sales people would, he just gave us our options and made himself available to take phone calls to answer questions anytime throughout the day. He was very personable and easy to work with. The technicians were also clean and efficient. I would recommend this company to my friends or family.

Duane Sutton was very detail oriented and easy to work with when my husband and i spoke to him about AC installation. The original system was from the early 70's. The guys who did the installation were very professional, courteous, and did an outstanding job on the install and cleaned up the job very good. They came on time and got right to work. Safe Air can come out next day if you are available. Financing is also available. I give them 5 stars and definitely recommend Safe Air Houston

These guys deserved their five stars. No questions asked. My AC went down at >100F. I called Safe Air and spoke to Khal (manager). His quote was not only ~3k lower than the competition on the same unit, but he scheduled my installation the very same day. The system came with 10 years warranty and three years of maintenance at no cost!. The crew (Rolando, Arnold, and Luis - big shout-out to them!!!) arrived on time. It took them around 3h to replace the whole system. It turned out that one of the copper pipes was too small, and had to be replaced, so another manager (Jay) brought it in at no time. They were all very kind and respectful. After work was completed, they cleaned everything (including vacuuming the garage!!!) and hauled away the junk.
Long story short, if you need HVAC work done, call Safe Air!

Jerry the representative that came to speak with us was very professional and awesome to visit with! He followed up with us at every step. The 3 man crew who came out were very quick and professional. They even paused so we could replace the rotted flooring that was underneath!! So far a great experience!!!!

We had several air containing companies come out and give us a quote. This was a three day process. Duane Sutton with Safe Air was the last one on the second day. We had three that were lower priced, but after researching the units the one Duane had quoted for us was a high quality unit. The other quotes that were much high than Safe Air were also not the same high quality as the one from Safe Air. Now, we hadn't finished our research before we received a call from Duane checking on us because he had seen on the news that the storm was heading our way. I thanked him and told him we were fine. At that time we didn't know that our garage lost the figbt qith a tree. We decided to go with Safe Air for many reasons. Duane had made a big impression on us and the pric and the unit was a great value. Why are we so happy that we chose Safe Air? When we told Duan that we didn't have power they told us that they could still come out and install the a/c system. Which they did in the heat in the dark. The just useful head lamps and a few camp lamps that I gave them to use. Duane checked back wlqith us after it was installed and told us that we needed to contact him the moment our power came back in so that they could xome out and finish the set-up. We call hin at 6:45 pm Saturday and Cal the technician was out at 7:30 pm setting up the thermostat and checking the a/c installation and unit. He stayed with us for 2 hours making sure he unit was running properly and that the house was coolded. Cal shows us how to work everything. Whe he was here we had two surges due to the power in the house coming on. He recommendedwe get 2 power aurge protectors. So we called Duane and we also had a solar fan and more installation added in our attic. This company, Duane, Cal and our amazing installation crew have gone above and beyond any service company that had done service for me.
Choose SafeAir, Duane, Cal and the installation crew you won't regret it!