Northwind Air Conditioning, Heating & Mechanical Services

We got five different estimates for installation of a new AC system to replace our aging one. Northwind was the second lowest price for a comparable system, but they convinced us on expertise and service. Brigette Lopez was very knowledgeable and paid attention to detail on her first visit and always responded promptly to any phone or email requests. Scheduling the installation was easy. Bridget came again to make sure we knew what to expect and address all our concerns. The technicians were friendly, professional, clean, knowledgeable and worked very hard. Because of issues with our previous system, the installation took longer, but they stayed until late into the evening to make sure we were not left without AC.
During the Quality Control check a few days after installation, the senior technician promptly addressed all our concerns.
So far, we are very happy with our new system.

They recently installed all new AC, heating and ductwork - they were very professional, good pricing and the installers were very courteous and cleaned up everything before leaving! 😊

Our serviceman was so polite and knowledgeable. He came quickly and assessed the problem.

Dashon was excellent! He went the extra mile to make sure we were comfortable and taken care off. He was very detail oriented and explained everything with easy to understand language! My family loved Dashon!! And we love Northwind!!!

Daniel the tech was very knowledgeable and thorough. He walked us through all the things we need to keep maintained and when to do the maintenance. His inspection report included pictures and notes on the various items he inspected as well. They were prompt with their appointment window and Daniel was respectful of our home. It was a nice interaction while he was servicing the units and he remained professional throughout. Highly recommend and will continue to do our maintenance and repairs through Northwind.

Service was excellent! Very nice, professional service tech, Deshawn.

They have been our go to AC & Heating for many years and are always prompt in calling to let you know when a technician is on their way and then follow up afterwards
To se if the job was completed to our satisfaction . We just had a complete AC/Hearing unit installed last week and they came todaybtondontheirnfinalminspectiona long with the City of Houston inspector ! All looks good . I highly recommend them .

Northwind was very professional and customer oriented. I purchased two furnaces with them, they did a good job at keeping me informed at all times what was happening, plus they offered good financing options. Kevin, Rahul, Jose and the whole team did a great job.

Informative and responsive to any questions I had about fixing and maintaining my AC unit.

Northwind is simply the best! They came out, inspected and fixed the A/C within hours of calling them the same day! We were back up and running quickly and it was all under warranty. The job was finished prior to their anticipated arrival time which is rare and greatly appreciated!!! 👍