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Amenities

  • Wheelchair accessible restroom
  • Wheelchair accessible seating

Dave Lane's Hi-Tech Mechanical Inc. Reviews - 100

4.8
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Cheryl Jeffries

I’m a new customer. My ac guy retired 4 years ago and my central air unit hadn’t been checked since. A friend recommended I call this company to schedule a check up. They scheduled me for the next day and sent a picture and short bio of the man coming to service my ac. He came within the scheduled window and called before he came. He could have easily “found” something that needed to be fixed after all that time, but he didn’t. He gave my unit a clean bill of health. It’s hard to find honest, dependable service people. I’m very satisfied.

L S Bowers

Craig was the ultimate professional gentleman, patient and kind. He worked efficiently and effectively while explaining everything along the way! I was very comfortable with his manner and knowledge of the situation. I now have a heating & air guy I can trust!

David Conrad

Your HVAC Technician Craig is a terrific person who I would recommend for any job. He has at least two characteristics that matter a great deal. First, he is highly knowledgeable and second probably as important as the first he has the heart of a service person meaning he shows genuine concern and willingness to go the extra mile. I'm very grateful. Of course to do the job well takes more than one person and the lady in the office coordinating everything, Sabrina has a voice like an angel and went out of her way to be thoughtful and kind. It is hard to do all these things well without a staff that actually cares about their customers. I'd recommend David Lane Hi-Tech to anyone who wants a job done really well and appreciates being treated like they matter.

Sloan Essman

I've used Hi-Tech since long before they were Dave Lane's and have always been satisfied. Their twice-annual maintenance is a good value and keeps our system (which they also installed MANY years ago) in good running order. Jay was the tech for this visit and he was very prompt, friendly, and efficient, and performed the service with a smile. I highly recommend using them for your home heating and cooling needs.

Raysa Parroquin

They show on the time frame they was very professional, did they work in less than two hours, explain every detail, he give me the estimate for what they recommend for my AC work it’s the best. He, Thanks me for been using they company. And they gone.
I’m appreciate my friend Patsy for recommend them to me and I will keep using them in the future and pass the business to all my friend and family. Thank you again

Sandra Libby

I've used Dave Lane's Hy-Tech Mechanical for years to maintain my AC and heating systems and would not hesitate to recommend them. I have a yearly contract with them for such services, which their technicians execute in a very experienced and professional manner. I completely trust their technician Ronnie to point out anything that needs repair or replacement.

Greg Shipman

Chris, the technician that serviced my system, was great. The front office was super helpful both in getting someone out to me quickly and in helping me understand the charges.

The charges themselves, however left a slightly bad taste as, in addition to the $99 trip charge (which covers the diagnostic service), there was another $125 charge for the swapping of a capacitor (not including the part cost which was under warranty). This charge was explained as including overhead charges, warranty processing, and administrative items such as these. If that's the case and warranty processing fees cost more than the parts themselves then what's the point of warranty service? As for overhead items, that's why the trip charge used to be implemented (example, we came and diagnosed but you refused work or no work was required...we are charging the trip charge, but if you authorized work then the first ~hour is included).

All told, the 15 minute swap and 15 minute diagnostic visit ran me $224. Next time, if it's the capacitor again, I will buy and swap one myself and save ~$100.

John Lehew

Thanks for not forgetting about my relay panel I needed that was on back order for 3 months and calling when it came in. Joe did a great job on the relay and mixing box install. My water heater which was surrounded on all sides by ac ducts from the previous installer now is completely clear and free, easy to remove next time it needs replaced. My coworkers needed ac work too and Joe did good work for them as well, Joe has been doing this for a long time and his batting average is 4 out of 4 jobs with us, He is honest and a good problem solver with ac. thanks again!

AC units are 3 times as big as they were 25 years ago and when I replaced them had to reconfigure my attic and how all of the ducts were routed. Had to put an ac unit where is wasn’t designed to go. These mixing boxes saved the day, fixed the flow issues, and ducts no longer touch each other or anything else they shouldn’t touch. Units and water heater are serviceable now. Everything up to code.

H B

Our house was built in 84 and when we moved in 5 years ago, it came with AC problems. We’ve only ever used Dave Lane. They always come out quickly when we call with an issue. The last issue, DL advocated for us with the manufacturer to get them to fulfill the warranty on our unit when they were trying to dodge it. They got it settled for us, replaced our unit, and in the time that we were without AC, they loaned us a portable ac so we could stay cool.

Amy M

Great service. It is a hot humid Sunday today and we were not looking forward to being without A/C for any length of time, let alone potentially days. We had a technician (Tyler) able to take care of the problem within a few hours. Really happy!

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