Courtesy Air Conditioning & Heating

I had an emergency A/C leak on Mother's Day and Courtesy AC went above and beyond. They took my call immediately, diagnosed the possible problem over the phone, and had a technician (Mike) come over ASAP. I was on a time crunch because of Mother's Day, but Mike was still prompt and thorough in fixing the issue. Also, price was fair and I wasn't even charged for the small part needed to fix the problem. Please call them for your A/C needs!

The serviceman, Mike, was prompt, courteous and proficient. He did an excellent job of explaining what he was doing, and also showed me how to some maintenance of my own.

I received a reply within minutes on contacting Courtesy Air Conditioning. I wanted both the A.C compressor, and condenser units replaced, along with the Gas Furnace.. Mr. Mike Roach from Courtesy inspected my units, spending a long time in the attic. He showed the photos he had taken, and in length explained in layman's term, the work involved. I was totally impressed with the integrity and honesty Mr. Mike Roach displayed, there was no sales pitch. Both my A.C. and Furnace are now installed by Courtesy. I had another bid from a company that advertises on TV all the time., their price was higher, and the representative kept reminding me to sign a contract , ''before I change my mind on the price'' . I am glad I had Courtesy handle the project, with Mr. Mike Roach.

Never fail to take good care of me! They do excellent work and are always reliable. They helped get my system up and running very quickly while everyone else quoted $5-8,000 worth of work.

Excellent customer service; excellent AC maintenance. Communicated throughout the process, on-time and prepared. Will recommend them to anyone needing AC and furnace service.

Called this morning with an AC problem. They were able to get here with two hours or less. Fixed the problem at a reasonable cost. Appreciate the speediness in the Texas heat.

I called 4 different companies on a thursday evening and Brad was the only one that responded - immediately he took an interest on the fact that our A/C had gone out and it was 86 degrees inside the house - he came by the next morning and after a proper evaluation, he explained in clear and verifiable terms the root and cause of the problem - then he offered an action plan with an estimate, that I found it to be fair enough to give him the green light to proceed - by 6:30 that same evening, the evaporator coil had been replaced, the refrigerant was refilled and cold air was beginning to flow again out of the air vents, hallelujah !
Its worth mentioning that by the time they finished the temperature in the house was 92 degrees - yep, that's Houston in the summertime, for those that are new to our city.
We just needed somebody that's knowledgeable, professional, that would do what was contracted for in a timely and efficient manner and they delivered - that's good enough for me.
I give Courtesy a 5-Star rating because they deserve everyone of them, they easily checked all the boxes - No Sweat !

Brad

Genuinely helped me. Literally helped me troubleshoot and didn't charge me. Very Very Honest company. I would recommend this company to anyone needing repairs. Guaranteed this business will last a long time. High integrity.

Quick service, friendly and amazing pricing! Brad always goes above and beyond to get the job done quickly and efficiently.

Best service experience! Prompt. Thorough. Knowledgeable. Kind. Will definitely be using them again for any HVAC needs!