Be Cool AC & Heating

Like most homeowners, we wanted to do our homework to help us understand and figure out the problem of why our A/C blower motor was going out every year. Up until 4/7/2020 we were covered under home warranty and had been dealing with A/C companies home warranty would choose to send out. This only led to multiple companies coming out and several $75 trip charges only to be told they didn’t want to help us because parts were too expensive or that the issues were unknown due to how many previous companies touched the wiring on the furnace. Home warranty dropped us as we must have had too many issues and they saw this coming- good timing on their part. Well 4/11/2020 of course our A/C quit working. We new it was probably the blower motor but had no idea why once again. We decided to pick a day for a/c diagnoses and estimates from companies we chose from the Hearthstone Newsletter since we were no longer covered under Home Warranty. We heard from 4 different companies. 3 out of the 4 actually followed through with the delivery of their quotes. Looking back, we should have just trusted our Nextdoor reviews and gone straight with BE COOL from the get go! Listen to your neighbors- they know good business! Beau with BE COOL was the last that came out to our house, he told us exactly what was going on and why right off the bat! We were very impressed as it took other companies hours. This was a no brainer to us. Beau’s knowledge surpassed all the other technicians we had met with. Turns out we needed 2-16” returns for a 5 ton system and we were lacking a media filter. Our a/c was a dirty mess and had been pieced over the years- we knew it was time for an entire new one. We approved Beau’s quote. BE COOL’s quote beat the other companies by hundreds, one even thousands! BE COOL showed up the next morning right on time like they said they would. He was considerate to text us as to not wake our child with the doorbell to let us know they were on the way and also had arrived. BE COOL’s crew was very respectful of our personal space and entered our home wearing masks and shoe guards. A canvas carpeting was laid out to keep all debris off our floors. While installing, the crew found a huge hole where our return air was open to the attic! Not only did they repair this attic opening, they installed a brand new 5 ton Rheem System, replaced all our ducts, installed the EcoBee5 thermostat for us and to top that off recommended we install a power surge protector to cover the entire house. Hell YES! Most of our ducts had holes, were crushed laying on top of each other, or not connected at all. WE ASK OURSELVES NOW, HOW HAVE WE LIVED LIKE THIS FOR 4 YEARS?! BE COOL went above and beyond for us! What a difference it has made in our home! And we can not thank BE COOL enough! They did a fantastic job, very professional and polite. It has been a few days now and guess who calls to check up on us to make sure all is running smoothly and answered any questions we may have had. You bet! BE COOL! Financing was available and this was the route we chose. Suzanne walked us through the entire process from scheduling, financing, and follow up. She has been there every step of the way. BE COOL has left us feeling relieved and a burden has been lifted off our shoulders knowing that if we have any issues or questions they are right there to help and will treat us right. Beau wants to help his neighbors and be there for them. Take it from us, if you are looking for someone you can trust- Call BE COOL! They took great care of us and we couldn’t be happier. THANK YOU BE COOL!

Quick response when I called about my AC blowing warm air, and had me back to cool within 2 hours of my call. Hard to find that kind of AC service during a hot summer afternoon at any price, so the very reasonable price for service call and fix was greatly appreciated.
Hope I won’t need further AC service for a long while, but I know who I am calling when the next time comes.

Came over fix my AC charge me a whole extra 1,000 bucks just so to get a new one for a simple fix I have to call a whole new company it's very simple fix and then they try to charge me even more one star review never going here to get my AC fixed again

I called them and they quoted me a reasonable price. They came out two days later, and completely installed a new system in one morning, which was awesome! Very professional crew and the manager was here majority of the time overseeing everything. I highly recommend!

Beau came out and was very professional. Knew exactly what the problem was when I told him the issues. Wasted no time with solution, and gave information on costs to replace AC unit. Very reasonably priced, and local guy. Would definitely recommend this company to anybody with AC issues!!!!

Beau and his team knocked it out of the park in every way. I received excellent price, service, response time, every aspect that you would want in a job. I will use this company in the future as well I will recommend it to anyone I know. Thank you Be Cool.

Woke Friday morning to a/c not blowing cold air. Service man came out before noon after a 9:30 am cold call to the office..
Could not be happier with the entire interaction. Only fixed what was needed while also checking the entire unit. 👍🇺🇲

This company and their employees were great in my time of need. They came out, loan me some portable AC units, returned to do the work professionally and were quick about it. I would highly recommend Be-AC to my family and friends

Super amazing service. Honestly I was shocked. From the time I first called for service to the time the job was completed was an just hour and 14 minutes. Amazing customer service. I love when an actual human person answers the phone. The technician was friendly and did not try to sell me anything. He was there to fix my problem, and he did.

I would highly recommend this company. They are very professional, on-time and super nice people. They reminded me of the appointment the day before and contacted me before arrival. I will only use this company moving forward. Thank you!!