So far I've gotten a chance to meet Hamad, Donny, and Jason at American Pro, and each time they've been to my house (3 times so far), they've been on time, friendly, and professional. I've never waited more than 24 hours for a service call, and they've consistently communicated in advance exactly when they'd arrive, which is crucial for clients with a busy schedule.
The HVAC system in my house has had trouble since the day I moved in. It's an older system and it was never properly configured when it was first installed, so it has some issues -- particularly with circulating air effectively. Each time they've been out, the American Pro team has taken the time to troubleshoot, discussion options, and implement simple and cost-effective solutions. Each time they've left, my system has operated more efficiently than it did before. I've really enjoyed working with these guys and have nothing but great things to say about them.
If you need anything HVAC related, give American Pro a call!
Had some issues recently with our AC and would have normally gone through our home warranty's contractors for repair. But, as usual two days had gone by and I still had not been slated for an appointment. At that point I did some research and decided to give American Pro a shot. The reviews they received online gave me reason to be optimistic. These reviews turned out to be very valuable and accurate. Hamad and his team came out within 3 hours of my request, diagnosed my problem within 30 minutes and then went through the options in an honest and up front manner. I ended up opting to replace the entire AC system for our upstairs area. The installers came on time, were very respectful of my home (laid out carpet protectors, used foot coverings, etc) and did a great job. I would highly recommend American Pro for your AC/Heating needs. They are now my go to guys when I have issues.
Great customer from beginning to end of the process. Great service, efficient communication! The service is smooth and straightforward. The installation team went the extra mile at every stage. I work from home and the installation was performed seamlessly, with no interruptions. I would recommend them unreservedly. Hamad and Donny great customer service, knowledgeable, great personalities. I am the newest loyal American Pro AC customer. Thank you!
Jason came out and fixed my ac capacitor and the price was reasonable. He was very professional, friendly, explained everything in great detail and gave me great recommendations for the future. I really appreciate how quickly they were able to get to me. I called at 2pm and he was here a little after 4 and got me back up and running. I would definitely recommend American PRO to anyone needing service.
I highly recommend American Pro AC. They listened to what I wanted them to do and quoted me a fair flat rate price to install a new mini-split AC. They showed up in the rain and worked quickly and the work was high quality. I will use their HVAC services from now on.
There was nothing negative about my experience, except that I HAD to replace my AC unit. Hamed was a professional from the start to finish. He offered an amazing service at a fair value.
When I had issues (not caused by his team), he personally came to my house because his guys were busy. He showed me what was causing my issues and how I could fix it going forward myself. This type of service is uncommon these days and really shows the character of this man.
I would highly recommend them to anyone who asks. I will utilize them again for any need that might occur!
David Hanks
Definitely would recommend this company to anyone. Great Team!
Logan
So far I've gotten a chance to meet Hamad, Donny, and Jason at American Pro, and each time they've been to my house (3 times so far), they've been on time, friendly, and professional. I've never waited more than 24 hours for a service call, and they've consistently communicated in advance exactly when they'd arrive, which is crucial for clients with a busy schedule.
The HVAC system in my house has had trouble since the day I moved in. It's an older system and it was never properly configured when it was first installed, so it has some issues -- particularly with circulating air effectively. Each time they've been out, the American Pro team has taken the time to troubleshoot, discussion options, and implement simple and cost-effective solutions. Each time they've left, my system has operated more efficiently than it did before. I've really enjoyed working with these guys and have nothing but great things to say about them.
If you need anything HVAC related, give American Pro a call!
Jerry Hines
Had some issues recently with our AC and would have normally gone through our home warranty's contractors for repair. But, as usual two days had gone by and I still had not been slated for an appointment. At that point I did some research and decided to give American Pro a shot. The reviews they received online gave me reason to be optimistic. These reviews turned out to be very valuable and accurate. Hamad and his team came out within 3 hours of my request, diagnosed my problem within 30 minutes and then went through the options in an honest and up front manner. I ended up opting to replace the entire AC system for our upstairs area. The installers came on time, were very respectful of my home (laid out carpet protectors, used foot coverings, etc) and did a great job. I would highly recommend American Pro for your AC/Heating needs. They are now my go to guys when I have issues.
Sally Ramos
Great customer from beginning to end of the process. Great service, efficient communication! The service is smooth and straightforward. The installation team went the extra mile at every stage. I work from home and the installation was performed seamlessly, with no interruptions. I would recommend them unreservedly. Hamad and Donny great customer service, knowledgeable, great personalities. I am the newest loyal American Pro AC customer. Thank you!
John Neale
Hamad was great! Showed up on time and reasonably priced compared to others I received a quote from. Service took no more than an hour!
Shinita Robinson
Jason came out and fixed my ac capacitor and the price was reasonable. He was very professional, friendly, explained everything in great detail and gave me great recommendations for the future. I really appreciate how quickly they were able to get to me. I called at 2pm and he was here a little after 4 and got me back up and running. I would definitely recommend American PRO to anyone needing service.
Julie Wong
10 stars if I could, Jason is the best
Debra Johnson
I highly recommend American Pro AC. They listened to what I wanted them to do and quoted me a fair flat rate price to install a new mini-split AC. They showed up in the rain and worked quickly and the work was high quality. I will use their HVAC services from now on.
Paul Braddock
There was nothing negative about my experience, except that I HAD to replace my AC unit. Hamed was a professional from the start to finish. He offered an amazing service at a fair value.
When I had issues (not caused by his team), he personally came to my house because his guys were busy. He showed me what was causing my issues and how I could fix it going forward myself. This type of service is uncommon these days and really shows the character of this man.
I would highly recommend them to anyone who asks. I will utilize them again for any need that might occur!
Stay cool Houston!
Leena Yaish
Excellent company, excellent prices, and great and fast service