Airtron Heating and Air Conditioning

I really appreciate Noah’s and Leo’s professional courtesy and knowledge. They came in, quickly diagnosed the issue with my AC, and fixed it in less than 30 minutes. They also took time to explain the issue to me, and guide me on the quickest way to cool the house after two days of no AC. Also, Airtron was very proactive in calling me to see if I was available earlier than my appointment since they had a cancellation and could be here sooner. Definitely recommend Airtron.

Leo and Noah arrived early, and were very respectful. They found the problem quickly, and did not mind explaining, to myself and my dad, multiple times what was wrong with my unit. I highly recommend them. they were very courteous and respectful of my property. definitely five star service.

Leo was awesome! He was very pleasant, knowledgeable and helpful! He came in and was able to figure out the problem and helped us to understand exactly what was happening with our ac unit. Greatly appreciate the customer service Leo provided! Thank you

My only contact with Airtron so far was Kayla. She is amazing! If I were 20 years younger and... anyway, she understood my HVAC needs and scheduled an appointment without any hassle. She even double-checked to see if Airtron has a military discount - they don't but she sold me anyway. She was very professional and deserves a substantial raise immediately! Also, Airtron should offer a 10% discount for Active military members. It's patriotic!

Ricky was knowledgable, professional and helpful. He arrived on time and explained everything that he found and answered all my questions. He double checked everything to make sure our ac would work properly. Outstanding customer service. Quick response time and efficient work. Definitely recommend.

We signed an annual contract with Airtron for HVAC maintenance and today we had our first of two annual appointments. AG and Tim did a great job inspecting and doing regular maintenance on our 2 units and advising us on things to watch out for and what we could do to extend the life of our systems. We really liked the service done today and look forward to having Airtron service our systems for as long as we live here.

Ricky did an excellent job. He came out and took his time to address my needs. He also thoroughly checked out all of the systems of my HVA. He diagnosed the problem very quickly and fixed it. He goes above and beyond and answers all my questions.

We have been having issues since last Sunday it’s now been a week. Timeliness is not the issue but fixing the issue appropriately seems to be. One tech told us “the unit has to get used to the new equipment” because our home was getting hotter and more humid quickly after he left causing the outside unit to freeze. Cesar has been out twice - he’s been nice and professional but the issue still remains. We have a 3 month old baby and our home is sitting in the upper 80s/low 90s, for a week…doesn’t seem acceptable to me in this Texas heat. It’s taken 3 visits so far and we still have no progress. My husband has tried talking with management and no response. Currently in my opinion a one rating start is generous.

Ricky was gracious, professional and respectful on his visit to fix our faulty AC! He arrived on time and first performed a diagnostic exam on our AC and then he quickly got it working again! He let us know what the issue was and saved us from melting in this crazy Houston heat in June! God bless him. Definitely recommend.

Michael was very knowledgeable & explained everything patiently. He helped update our registration with Carrier & told us about the warranty options .Also, we really appreciate AirTron getting someone to help us quickly. Thanks to everyone!