Aire Serv of Jersey Village

I sent a text that I needed to make an appointment the next day. I didn’t expect to hear from them until next day since it was a holiday. They replied to me within no time with different options. I would be at work until 3:30 and had and appointment at 4:45 and needed to leave by 4:30. Billy was there just a little before 3:30 and patiently waited for me to get home. They worked with me in a way to make it possible for me to afford the work needed. Billy was very professional and did the work in no time. He was done by 4:30. The owner, Michael was great too and he had great communication with Billy and myself throughout the entire process. I round highly recommend this company.

Free evaluation and heat load calculation. Best price for two-stage AC and furnace installation. Quick scheduling. AC shut down on first day but Aire Serv responded quickly and fixed the problem.

Did not have to wait for service. Twice at different locations they arrived the same day prepared to evaluate and fix the problem. I will never consider using a different company. TIME IS MONEY!!! GREAT JOB.

I'm not very happy right now and I want to share this with some of the other people that gave five stars. This company took the business over from A-1 service which I was never told about and yesterday my AC unit after being gone for 3 days and my wife calling me which I couldn't do anything cuz I was out of town because I'm a first responder I was angry because it was 98.6 in my home I have a son with asthma which that he could have heard him. I called the customer service number that was given to me by A1 service so I can get someone very fast to work on the AC instead I was told they don't work past 4:00pm. I called back again and I was told something different I was told that the company was no longer servicing Houston Texas after COVID-19, it was turned everything over to AirServ. I called the customer service number for AirServ spoke to a person and I explained to them my situation and as for someone to please call me back by 5:00 on Thursday Guess what no one ever call me that is not call professional that is not called courtesy to a customer that is paid $8,540 for a unit and a furnace that I had to pay someone else $157 to get fixed yesterday All I wanted was some courtesy I try to teach my guys for what I do for a living that communication goes a long way and treating someone fairly is not good but treating them very like their number one that means a lot to that customer and that's all I want it and y'all let me down. I was told by the gentleman yesterday that came out to fix that this should have been under warranty and it should have been told to me he spent 10 minutes and I lost 157 dollars because I couldn't get a hold of anybody because nobody was being professional and telling me the truth of what just took place that air served took over my account and they had every information to take care of me last night where is that call professional.

Prompt service and fair prices from a knowledgeable professional. Any questions I had were answered with clear explanations and respect. I highly recommend Aire Serv of Jersey Village to anyone who needs air conditioning and heating work done!

Great help in fixing our AC. It’s not fun being without AC in the Summer Houston Weather, but Aire Serv made the experience painless and easy. Would definitely recommend.

Thank you so much for great service! Very punctual, professional and great quality of work. We highly recommend this company!

Thanks to José for the excellent service today! Very quick, knowledgeable and friendly.

Very excited to help clients stay cool!

Very happy highly recommended