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Air city Ac & Heating LLC Reviews - 100

5
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Thomas Dansby

Our 30 year old system went out and we needed something immediately, being in south Texas in the summer, no AC is unbearable. After calling over 10 different companies, I came across Air City and made a call. while the other companies were to busy and scheduled me out several days to take a look, Air City sent one of their finest, Mr. Dixon. Mr. Dixon was at my house within a couple of hours assessing the system. Mr. Dixon concluded that the system needed to be replaced, upgraded, and the ventilation system needed to be re-engineered since some extra rooms were added and the AC was not upgraded. Mr. Dixon engineered the whole system and walked me through every technical aspect of the new design. It was very apparent that Mr. Dixon was very knowledgeable within the first minute of meeting and discussing an unnecessary snow guard attached to my old unit. The man is full of knowledge and undoubtedly a huge asset to the company. After going over the new design and price, Mr. Dixon had the crew show up 2 days later with all the equipment and the professional crew knocked the whole system out in a day. I can't express how happy I am with this company and quality work they do. Will highly recommend it to any consumer needing fast quality service. If you're lucky, you'll also get to meet the legend known as Mr. Dixon!

Arieal Andrado

My entire AC was very old. Air city came and assessed the problem and mentioned they entire thing needed to be replaced. They came the next day and was here all day! They didn’t leave until 11:30 that night. There were some issues along the way but they made sure it was going to be fixed that day no matter what. Rudy and Brandon made sure everything worked before they left and made me feel like I was their family member and took care of me and my hot house lol. I wanted to have duct work replaced too and they were accommodating and came over the weekend. Rudy, William, and his other crew came right on time at 6 am on the dot and got straight to work. They were professional and quick with the work they did! I highly recommend this company. They are all so welcoming and nice and really know how to make you feel like you're part of their family. Rudy is knowledgeable and answers any question you may have. Thank you guys so much!

Lisa Michelle

Best HVAC company in the Houston metro! Great customer service and their techs are QUICK to resolve AC issues. If you’re lucky you’ll get JEFF P as your tech (& if you’re smart, you’ll request him!) He’s on time, extremely knowledgeable, and does professional work.

Rebecca Mintonye

I spoke to Kristin and she was so sweet and helpful. Fully explained what needed to be done and set me up with a payment plan. Rudy and Victor came on a Saturday and worked hard all day installing a new unit in our home. Kristin stopped by a few times just to make sure everything was going well. I have only ever used air city for all my service needs and I have never been disappointed. Great people. Fast and affordable work. Brandon was also amazing at explaining prices and answered all my.questions professionally.

Cleveland Lee

Our AC unit was on its last leg and needed replacing. Rudy’s crew came out first thing in the morning, quickly removed our old unit and installed the brand new unit before 5:00. They had our home blowing ice cold air! Thanks again to Rudy, Henry, Melvin, and William at Air City AC & Heating!!!

Steven Helms

Great company. Victor explained what was wrong and how they were able to fix the problem. Would definitely recommend for all your ac needs.

hollyruff

I can't say enough good things about Air City. The technician, Jeff, was so nice and friendly. He explained in detail what the issues were and went above and beyond to make sure I knew what my options were. I will definitely use Air City for all my HVAC needs. Literally the most pleasant HVAC technician experience I've ever had.

Devon Vilaysane

Nandi was amazing today, she was super helpful and attentive. Best customer service by far, I’m definitely telling friends and family about Air City!

lyric world

My homeowners insurance company sent Danny and Nathan to my home to repair my central air conditioner. They are two kind, informative, and considerate professionals. They would certainly be my choice for any future repairs.

Sandra Reese

This company is outstanding! They go above and beyond and are very trustworthy and honest. Victor was so friendly, knowledgeable and helpful. Additionally, they are very professional and efficient and show up when they say. I highly recommend this company for any of your AC and heating needs. They know their business inside and out!

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