Lane Service

Lane services came to my house as my AC wasn't able to cool my house below 80 in the afternoon. The problem was indentified quickly and resolved and my house feels amazing! I wish I could remember the Techs name as our house was in chaos when he arrived, but he was professional and understanding. We felt absolutely in great hands and didn't even have to question if he was being honest. Thank you for making our house livable again!

Chad came by as a second opinion saw that it was a simple solution, told me what he found got the part ordered and was able to complete the fix. His professionalism and Timeliness were impeccable. His attention to detail and problem solving abilities not only got my A/C back into working condition but also offered the best outcome with minimal financial impact. I would recommend Chad from "Lane Servicrs" to any and everyone. Thank you Chad.

The technician was very professional and detailed in his diagnosis of issues. Chad was very responsive to all of my concerns and constantly communicated with us on the status of our work order and parts.

When we bought our home, the previous owners said they used Lane Service for all of their HVAC needs and were never disappointed. We've used them a couple of times since we moved in several years ago and couldn't agree more! They've been responsive, professional, knowledgeable, and it's fixed the first time. They even did a repair in some nasty misty weather and were nothing but eager to get us back online. Highly recommend!

Lane services called us following a home warranty claim. I was extremely impressed that they even called on a Sunday. My husband was able to fix the problem late the evening before, but they took their time talking with us over the phone to make sure what we did was the “fix” and describe to us how to prevent this in the future. Even though we weren’t going to need their services in person, they didn’t hurry off the phone and provided excellent information and peace of mind. What a great company!

Sent by a home warranty place and was pleasantly surprised they called and came the very day I filed the claim. Gentleman came exactly when he said he would, identified the problem (fan motor), and fixed it within an hour. Was very impressed by his knowledge, professionalism, and that he didn't upsell or BS me about the quality and needs of our A-C system. Would definitely use again - great folks and great service.

1. They were very professional on the phone.
2. The technician call 15mins prior to the appointment time to confirm.
3. The technician, solved the issue in less than 30 mins and even double checked the work of the previous company and fixed their flaws.
4. The technician clearly explained everything he did and why he did it.

This company was sent to me through American Home Shield. Scheduling was easy and my calls were quickly returned. Chad was fantastic! Punctual, polite, professional and honest. Within 5 minutes he found an issue 3 previous techs (from other companies) had missed. He was very thorough. I never felt rushed and he answered all my questions. He listened to what I had to say and was super helpful. My house has never been cooler and I would recommend this company to anyone!

Our air stopped working yesterday afternoon so I opened a service request with our home warranty company. It was after hrs but I left a voicemail for Lane Services and got a call back first thing this morning. They were able to put us into their first apt slot which was so great! Typically I feel like we’ve had to wait a few days to get an apt with other companies. Steve was able to fix the AC in 20 min! It was such a great experience. Highly recommend.

Well we have had issue after issue spending thousands on freeon and were so over it that we put off repairs for over a year. Well in comes Colton with his Cape on to save the day and just intime before the summer heat. Excellent job, customer service and all around wonderful experience. 5 stars!!!!