J AND T MECHANICAL HEATING AND COOLING

The owner of this outfit is a duct tape cowboy. He apparently tried to save us some money by replacing only what was essential but he cut too many corners. He replaced the condenser with a 3.5 ton unit and put a 2.5 or 3 ton evaporator inside a 4 ton air handler. He did not level the air handler and left it tilting several degrees, preventing proper drainage. The system is continuously overflowing into the emergency drain pan. No description of recommended follow-up service (such as leveling or replacing the air handler at first opportunity) was documented other than "watch for water". He was reluctant to return multiple phone calls for follow-up service. When an appointment was finally booked to resolve the drainage problem he sent two kids (18-22 yrs old), who were not licensed professionals, to perform a "routine seasonal inspection". The kids stated that it was normal for the air handler to drain into the emergency drain pan and did not bother inspecting the evaporator or primary drain. They stated that the only service needed was to replace the rusted drain pan. He did not respond to any further requests for follow up service. I know other families who have suffered similar reckless disservice. I believe the owner of this outfit should have his Texas HVAC contractors license revoked. I am in the process of filing a fully documented complaint with the Texas licensing board. The fine print in his contract states: "Buyer/owner agrees to arbitration before any credit card disputes or any bad posts are left via the Internet ... and releases seller from any liability from damages resulting from our work". I am spending this valuable time to document these abuses because I truly care about my neighbor.

Jay did a great job diagnosing the problem, explaining the mechanics and offering very affordable options in repairing our air conditioner. I would highly recommend him to those in need of HVAC services.

Jay was quick to answer his phone even on the way to dinner with his family. He assisted me in replacing a bad contactor on my HVAC unit. Thank you Jay you saved my summer!!
I recommend Jay for all of your HVAC needs!
Jose Baez

Called him up and he was able to come within hours of my AC going out. Very honest and explained everything thoroughly to me and also gave me some pointers so I could save money on my electric bill. 100% would call him again in a heartbeat.

Jay was very personal, helpful and professional. He took time to explain what was wrong with our units. Fixed only what needed to be fixed and was VERY reasonable! It is hard to find this kind of service anymore. Thank you, Jay, for your honesty and integrity!

Once again came through for me to help me diagnose the issue with my HVAC system, and I could not be happier. He knows his stuff, and its a pleasure to do business with him. I really hope my system won't be breaking down again for some time, but if it does, he's the first number I call. Many thanks.

All 3 furnaces were down and Jay talked us through the fix (while he was out of town traveling). What great service! This, during the worst snow/cold storm in Tx history. Jay’s an angel!

Jay was able to come out much faster than I expected and he was very helpful. I was so happy with the service he provided and will absolutely call him if I ever have any hvac issues again. Very impressed, thank you!

AC died on me during a hot October day. He came out quickly and saved me Thousands of $$$ because if anyone else had come out they'd say I need a whole new system. A couple hundred dollars in parts and he had it running good as new. He is a straight shooter. I highly recommend to anyone with an older system as he will be honest and not tell you to buy a whole new system.

I cannot say enough good things about this company! James has worked tirelessly diagnosing and fixing my A/C unit! He has gone above and beyond our expectations! You cannot go wrong hiring him to do your HVAC work! He will treat you with respect and fairness. He is truly a professional in every sense of the word at his craft. He explains what he is doing in terms the non-HVAC trained person can understand! He is fair when it comes to charging for his work-- he will not try to "fix" things on your system that are not truly in need of repair!
Thanks James! When this unit finally bites the dust, you will be doing our new install! Thanks again!