Privette Heating & Air Conditioning

Has been over five years since I had my carrier air-conditioning system put in on a new construction by Privette Air. Just had my first service Call since installation and had same-day service change out a capacitor for a reasonable cost. I would say a couple hundred bucks after five years is a pretty good deal and highly recommend these guys.

This company will forever get our business and we will recommend them as much as we possibly can. We had lost our ac during 100 temps and the first company we called no showed 3 times the 3rd time going unresponsive to calls and texts. We found out about Privette from family, called and he came out right away after hearing about our other experience. He was thorough, honest and fixed us right up. We were expecting it to be a huge expensive fix but Privette's honest solution left us with a much smaller bill and cold air. We are so thankful to come across him even though we had to have a bad experience with the other company and 5 days in a hotel. Thank you Privette. Y'all are awesome!

Privette always gets someone out quickly, the communication is great, and I never feel like a dummy when I break things (which is often). The price is always fair, they explain what they're doing, and they answer all my questions. They've saved me from having to call someone many times, but when they have to come out, they're always professional, fair, nice, and reassuring. I've used then twice in the last two weeks (different issues), and 3 other times in the past. I highly recommend this company.

What an awesome company who is very precise and fair on the wallet. Very courteous and friendly staff from the receptionist who answers the phone to the technicians that came out to my house.

What a great company to deal with. Privette Heating and A/C does what they say they will do. Reminds me of “old fashioned” customer service that does not exist today with other companies. They did my work promptly, professionally, and were a pleasure to work with. I would not hesitate to recommend them to others for their heating or A/C needs.

The best company ! Mr Privette gave a great maintenance agreement. He is also is hard working and upfront with me . Thank you for being a company that puts the customer first ! You will always have my business!

I drove over an hour for a scheduled appointment only to have them no-show. I promptly called the owner and he told me he had forgotten about our appointment and could not show at our agreed time saying he had another meeting instead. When I questioned how this reflects on his customer service he promptly hung up on me. This behavior was not only unprofessional, but displays poor customer service. BEWARE of this company. Actions speak louder than words.

Privette heating and air conditioning Inc in gilmer texas was awesome!! Got here fast and had it fixed in no time at all and at a decent price, I would highly recommend them to anybody. Very nice as well.

Friendly and knowledgeable technicians that came out in a timely manner. They were able to find mistakes that the installers did that caused repeated problems.

Highly recommend. Very courteous and friendly. Arrived promptly at the time they said they'd be here - or earlier. Corrected the problem with our HVAC quickly. Good, honest pricing.