They state 24/7 service on their website. They need to remove that as waiting till the next morning is not 24/7. Their answering service states that someone will be contacting you immediately, but that is false as well. I have been in a world-wide support role, so I know what 24/7 means therefore my expectations are not unreasonable.
On Mon. 7-27-2020, Hayden and Juan from your office installed a new AC/Heat Pump in our residence. We were VERY impressed with their work ethic, professionalism, and politeness. They were very diligent in leaving the work place clean when their job was completed. These two young men are excellent representatives of your company.
Alex knows my equipment and location in our home and we consider that a real plus. He is very professional, arrives on time, and is knowledgable about all the equipment as well as the mobile app.
Robert was professional, punctual and knowledgeable about our system. We have used this business for several years to maintain our system and have always been pleased with our service and our technicians.
janelaine
Always great. Nice people very efficient.
Regina Rosenwinkel
Joey did great. Arrived early and finished quickly.
Texas Rancher
They state 24/7 service on their website. They need to remove that as waiting till the next morning is not 24/7. Their answering service states that someone will be contacting you immediately, but that is false as well. I have been in a world-wide support role, so I know what 24/7 means therefore my expectations are not unreasonable.
Cynthia Woerner
On Mon. 7-27-2020, Hayden and Juan from your office installed a new AC/Heat Pump in our residence. We were VERY impressed with their work ethic, professionalism, and politeness. They were very diligent in leaving the work place clean when their job was completed. These two young men are excellent representatives of your company.
Sandy Goff
Alex knows my equipment and location in our home and we consider that a real plus. He is very professional, arrives on time, and is knowledgable about all the equipment as well as the mobile app.
Andrea Brown
Courteous, professional, on-time, called before arriving. Thank you!
Rhonda Gross
Robert was professional, punctual and knowledgeable about our system. We have used this business for several years to maintain our system and have always been pleased with our service and our technicians.
letty davila
Called to let me know when they were going to be there. Installed a new package unit. House is so much cooler. Very satisfied with all.
David Usener
Great job , like always. Explain in detail want work was done and if something needed to be fixed.
Linda Sollohub
He was very courteous got here even before his app.time called to make sure it was ok.very polite and professional.