NSG Heating and Air Specialists, LLC

Nick and his crew are INCREDIBLE! They came out at 7:30pm to repair and when the next day we were still having trouble they came back out with no hesitation at 9:30pm to get the unit running again. He was upfront, honest, and professional from start to finish. I would 100% recommend this company for all future services pertaining to HVAC, A/C and heating!!

Nick and his team are the only company we will ever contact for HVAC work. When our AC failed with a newborn at home in the middle of a hot summer, NSG was not only the only company that returned our after hours call, but also came out that same night, very late and stayed to ensure it was cooling properly. That level of service has continued, and NSG helped us with options when our system failed and the company sent out from our home warranty service missed critical issues. We have since replaced the entire system and ducting and every interaction with the entire NSG team has been stellar. Pricing is fair and competitive, their work is immaculate and you will not find a better team when it comes to customer service.

Do business with this company.

Nick and his team, Luiz, Ty, and Maria, impressed me to the point that I've had to tone down this review so that it doesn't sound like a paid advertisement.

We needed our upstairs AC replaced and some additional work on our downstairs AC, which was poorly installed by another company a couple years ago. We were extremely picky this time, as the install for our downstairs AC by the other company was improperly done, preventing the unit from working as designed and causing extensive damage to our home.

We researched and reached out to a total of 9 highly rated companies, including NSG, for quotes.

Nick was prompt to come out, discuss what was needed, give me some additional background on him and his company, and e-mail over a quote outlining what we discussed. He was professional, courteous, knowledgeable, and easy to talk with. You'll feel like you're talking with your best friend of 10 years. His rates were competitive and for more efficient equipment than the competition.

The competition? A couple of them were able to render quotes without any issues, but priced themselves out of the running. A couple of them never got back with us. The others had problems with even getting a quote scheduled, including trying to charge us a "diagnosis fee", though we didn't need diagnosis, mistakenly trying to come out the wrong day than the quote was scheduled for, having the address wrong in their system (problem for the tech relying on that to get to us), and even sending the wrong guy out for the quote and needing to reschedule as a result.

Once we settled on NSG, we gave them a call late in the day on Monday and they had all the work completed by Tuesday afternoon with no unexpected costs. Not only did Luiz and Ty get the new system installed and field all my questions while being friendly and polite, they corrected some of the issues from the shoddy downstairs AC installation of the other company, identified a couple of other potential issues from our prior installation that may need to be addressed in the future, and even cleaned up the mess the other guys left behind from 2 years ago!

In speaking with them, I have every indication that it's a company that truly cares for their employees as well. That goes a long way with me.

When I called the office to share my experience with Nick, Maria answered the phone. She had a warm, delightful demeanor. She laughed at my bad jokes and helped me get into contact with Nick.

I almost feel bad for NSG's competition. They don't know what's coming for them.

Nick was super helpful in giving me a second opinion on our air conditioner! Will recommend them to anyone needing work done on their ac! Very nice, honest, and not just trying to sell you things you don't need.

I used them a second time to install an air scrubber and smart thermostat. They were wonderful in getting everything working properly and I highly recommend getting an air scrubber! I can really tell the difference in air quality!

We called NSG for an estimate on a new unit based on all the positive reviews in our NextDoor neighborhood app. We were told that we needed a new system by another company, but Nick informed us that it was really a simple fix and the unit was still in good shape!
We were floored by how honest and strait forward he was when he could have easily made a sale!
Nick was very informative about our AC and helped us with options to fix the flow in the back side of our home, which never cooled great.
We have been in the home for 11 years and will be here for a long time, so we decided to upgrade everything at once and have it fixed right.
After the installation, our home has never felt this way before! We used to think that we were cursed to live in a home that was uncomfortable. We are so happy we found this company and they even gave us a military discount!!

Nick was awesome and such a blessing to help us out on Sunday evening. Our outside unit stopped working and we called Nick because he had so many good reviews. Nick really knew what he was doing and was very professional. He was very straight forward with everything. Give this guy a call for all of your HVAC needs. He had us fixed in 25 minutes.

Juan with NSG was very prompt, courteous, and efficient. NSG as a company was professional and fair in pricing. They did the necessary maintenance and offered suggestions, but I never felt pressured to spend more money with up-selling. I will certainly call NSG first when I am reedy to upgrade.

We recently found NSG Heating and Air Specialists and they will be our Go-To from now on! We purchased a new home last month and are not fully moved in. Late last week we discovered an issue with the AC. NSG owner Nick came out the same day, and diagnosed the problem with a very reasonable price. Woke up the next morning to no AC in our current home! Nick was at our house before 10 AM, on Saturday with accurate diagnosis and repair. He has been professional, prompt, responsible and reasonably pricing. I don’t wish anyone 2 AC issues in 2 homes over a 3 day period-but this is the company to use. Thank you Nick!

Very good installers. They were aware of our needs. I would recommend them for all you ac needs. Juan was great was great . Was honest up front.

Juan came and serviced our system in preparation for our house sale. He was early, very efficient, professional, and told us our system is in great working order. He provided an inspection report for the buyer. Would recommend Nick and his company to anyone needing their AC serviced. Great company!