NSG Heating and Air Specialists, LLC

James was great! We install the new UV light and filter system to improve our air quality for allergies, bacteria, viruses. Can't wait to experience the difference.

Excellent Job installing new A/C and Heating units and matching up to existing Plenum and Ducts. My only concern is that although the Emailed receipt lists the '10 Year Parts - 10 Year Compressor - Lifetime Heat Exchanger Warranty' and '10 years parts, 2 years labor ,1 time complimentary follow up to check unit operation', it also states at the bottom of the page, '****Customer must maintain a maintenance agreement in order for any warranty to be valid****'. The cost of a Maintenance Agreement is $199 per year. Not a deal-breaker, but I must have missed or misunderstood that the warranty will be void without it.

The whole experience from beginning to end was excellent. I was able to call and get plenty of information in a professional manor. The owners, Maria and Nick, made sure to get me on the schedule right away. The tech Christopher was on time and very quick to get things started and fixed. I highly recommend them to anyone in need of AC work.

We were impressed with Nick’s professionalism and knowledge. They also have financing options. We hadn’t had heat for 7 days waiting for our home warranty repair. We called NSG, Nick came out same day, gave us options and estimates that night and had his crew out the next day at 9am installing new unit.

His crew was on time and called if they were going to be later than said time. They worked late the first day to get us some heat and came back the next day to finish the job. Super nice guys and left our place cleaner than what it was. Polite and well kept appearance wise. Which in this type of business, strangers in your home, i feel is important for professionalism sake. I didn’t feel like I had to be at the house to guard my best silverware. Lol.

On top of that, Nick called to say he is coming out on Monday to check the work and make sure everything is running smooth. We could have had our home warranty send someone but we decided to find our own that was more local. It’s more convenient in case there are problems and they have more to lose if they have bad service since their business is local. We will be long term customers and will definitely recommend them.

Nick was so professional and knowledgeable. He went through every option with us and gave us his professional and personal recommendation. It's hard to find AC companies that won't cheat you, and Nick and his team definitely won't!! They are so customer focused and don't try to sell you more than you need. We were very impressed. We hired Nick and his team after just one sun facing, bay windows room (our daughters bedroom) would get 87 degrees in the summer at NIGHT when the rest of the house was 72. We inquired to three other AC companies before Nick. Their solutions ranged from: 1. spending 4k to install a attic tent, put vents in the attic to the outside, and putting radiant barrier in our attic.
2. Getting a new oversized AC and blow in insulation
3. Going 1 size up a duct size in my daughter's room and run a sole duct from my AC unit to her room.

Nick gave us his solution of completely redoing our duct work after him evaluating it and showing us with pictures and everything how bad the duct work was, installing a new 2 stage AC with a higher SEER (our house was built in 2004 with a 10 SEER unit), enlarging the duct in my daughter's room, and installing a return duct in her room to get the hot air out.

Well, after a few 89 degree days, I can definitely tell Nick and his team knew what they were talking about!! 89 degrees outside, sun hitting her windows full force and her room has stayed 70-72 degrees. WOW!! I know a lot of people in my neighborhood have the same issue and have taken to putting windows units in those rooms so I will definitely will be recommending NSG to everyone. Our Electric bill has been so much cheaper too!!! I was impressed that Nick and his team was so honest and straightforward and knew exactly what they were talking about. They loved teaching us too about how to care for our unit and how AC units work.

5 stars, will absolutely hire Nick and his team for AC evaluation in the new house when it comes time to sell this house and build a new one!!

Juan came out on the service call and I already had another company out to take a look at my issue. He waited politely until they were finished and once they had left we talked (mask on which I appreciated) about why I called NSG Air out.
He informed me every step of the diagnostics, in fact I sat right there with him as he did so. He was kind courteous and very knowledgeable. He gave me all the options as to what I could do to correct the issue. I never felt rushed or pressured into making a decision. We scheduled a crew to come out the next day at 730am to install a new unit. The crew was on time and all in masks. They let me know what they would be doing and kept me informed. After they installed the unit they went over everything, help me install the app and made certain I understood how to use my new thermostat. As the job was wrapping up Juan came back to ask if I had any further questions.
I could go on and on, but I am just going to say, I highly recommend NSG Air.

I am forever grateful for following the reviews advice. This company answered my call quickly, set up and time and was prompt. Nick is awesome. He thoroughly explained all the issues, showed me cost of things without any secrets, went step by step on all the equipment of the ac unit and where things were going wrong. He is truly honest, does not try and just get a job done for money. We were able to pick the best option for me and also have a great finance option. Nick knowing I would be out of AC for a few days went out of his way to go to home depot and set up a portable ac unit for me so I will stay cool and comfortable until my new AC unit arrives. This company goes above and beyond and will truly treat you like family. Hands down best ac service I have received and will be only way I go from now on. Thank you so much!!!

A great company that truely cares about customer satisfaction and quality. Nick came out to our house and presented us with several options, explained things in detail and answered all questions. Prices were very reasonable compared to other quotes we had received. There was a small snag in the installation process but him and his team put us as a top priority and got it resolved in less than 24 hours. The new unit looks great and after going over the installation in the attic I can confirm no corners were cut. I would recommend definitely giving this company a try.

I called them late in the evening and they answered right away. I had an appointment first thing in the morning and they kept me updated on their arrival time. My security company broke my ac unit and Christopher was diligent in locating and identifying the issue. I’m back with cool air again!! :) . I would definitely use them again and recommend NSG.

Thank you to Nick, Maria and the NSG group for always taking care of the community! They are the most reliable, honest, hard working people. They do such an amazing job. Thank you so much!