AirXperts Heating and Air Conditioning

My unit kept tripping the breaker so I had A#1 Air come out to look at it. After a few minutes he told me it was going to be $5600 in repairs and recommended I get a new unit. I called Air Xperts for a second opinion and to quote me on a new system. The Tech showed up right on time and said "let me take a look at your current unit before I quote you on a new one." Long story short he had my AC unit working in 30 mins and only charged me for parts and a service call! I am a customer for life and would recommend this company to anyone. I would give more stars if I could!

I wanted to say that I called and within the hour Austin and coworker were there. I was worried I would be without air and being a cancer patient that is not good. He saved the day. I highly recommend calling him. They were very nice and friendly. I was fixed within the hour. I highly recommend them. Very good service.

I highly recommend AirXperts! Great professional service from A to Z.
I called after hours on Saturday evening 6/12/21 and Austin got me scheduled on stand-by for earliest available, or first thing Monday morning. They kept in communication so I knew when to expect them to arrive. Ben Torres, the technician, arrived on time, was courteous, knowledgeable, experienced and professional in his approach to resolving the issues with my systems. GREAT JOB!

I'm an extremely happy new customer of Air Xperts, and we plan to shift our HVAC account away from a major DFW Metroplex operation to work with Air Xperts. They took amazing care of us, even working over the weekend and actually on Labor day.

After arriving home to a malfunctioning AC unit, Austin answered my call on the 3rd ring at 8:30 on a Saturday night. I described the situation in detail and after he thoughtfully and patiently heard my explanation, we set an appointment for them to come 10 AM Sunday morning. Austin and Randall arrived right on time after a 20 minute heads-up courtesy call, and diagnosed that we needed to replace a major part. Austin gave a very clear and detailed explanation of the problem, going as far as to show me directly where the HVAC had failed. Not all companies/techs are this honest, so it was refreshing and I never once felt I couldn't trust Air Xperts.

All said, it was obviously disappointing news, not to mention it seemed like our options to obtain the replacement part would be slim given the holiday weekend. Despite that, they came up with a solution, coordinating with my HVAC manufacturer, and had the necessary part in hand later that afternoon. I also got an update call the moment they had the part, giving me added peace of mind we were moving forward to a solution.

They returned promptly Monday morning, Labor Day, and got right to work. They were an efficient team and everything is now working great. Their pricing was very fair in my opinion, and I strongly recommend this business.

This is the place to go if you need your A/C repaired. I had another company look at my A/C unit and their tech couldn't diagnose the problem (btw, he was trying to determine the problem for like an hour). I called AirXperts and within a day they had someone out here looking at my A/C. It only took them 5 minutes to diagnose the problem and fixed the problem soon after. They even worked with my current A/C warranty. They were definitely a blessing, since it was at the peak of summer heat, and they were able to get me cool air right away. 6 months later and my HVAC unit is still working like a champ. I definitely give them 5 stars and recommend AirXperts to anybody.

Austin came out when he said he would, I like that be because I had things to do that day. He explained everything in a way that I would understand and presented me with all the options. This company is one that I will continue to use for all my cooling and heating needs. If you need to have any AC/Heating work you can count on them to give you professional work at the right price without worries of having work done that is not needed. There my go to Air and Heating Company.

This is by far the best HVAC experience I’ve ever had. Ben was on time, knowledgeable, and had me back up and running in about 15 minutes. He also showed me how to clean my coils and tested everything before leaving. I will absolutely be using this company for all hvac concerns going forward!

Found these guys by the luck of the draw. Had an urgent issue come up with our outdoor unit, and Austin was quick to help diagnose it over the phone and send a knowledgeable, personable tech named Michael. After other heat/air companies told us they couldn’t be out until the next day, these guys have earned customers.

Got home from work and found my air not cooling in the heat of summer. Was able to call them up and they were here within 30 minutes. They did everything to make sure i didn’t go to sleep in a hot house. They were so professional and affordable. Will definitely use them again and tell everyone about them!

Our AC that had been going strong for 20 some odd years finally bit the dust yesterday. Called up these guys and right from the get go they was professional through and through, we ended up needing a new motor but money is tight so he went above and beyond to get us a used motor to get us back up and running until we can afford to get a new system. Hope to not have to call these guys for anything else for good while lol but I will sure as hell refer them to anyone who needs A/C repair