1st Choice Air Solutions

Since we have been using them, we have had very good experiences. Riley has been the one technician we really like. Smart, professional, efficient and knowledgeable on all things HVAC.

Robbie dollar did an excellent job today, he had a very good work attitude, he was easy going and very polite, I look forward to seeing him again when I have an AC problem

Rafael great job of diagnosing and explaining what was going on with our air conditioner. I appreciated his information and taking the time to make sure everything was understood.

Robby was wonderful! He explained everything to me and was timely and courteous.

I called at 2pm on a Friday and they were out same day. Robby Dollar was up in the attic, outside and all round to fix the issue. Now I'm sitting in a cool house.

We have used first choice for several years now both on our original ancient AC unit and then on the new one they installed for us earlier this year. Have always been impressed with the quality of service, communication regarding service appointments/technician, etc. Robby is awesome there as is the entire team!

Ist Choice Air Solutions is the best! Always on time, curtious and knowledgeable. Both my units have preformed very well since installation. They are very good about keeping you informed of any maintenance due to keep your warranty valid. Always pleasant to speak with.

Technician Robbery was great. Told me upfront how the installers didn’t install my brand new AC unit properly went back to my house twice within one evening to fix the problem. World-class technician.

We just had our home built a year ago, and of course the AC decides not to blow cold air RIGHT as the warranty expires on labor with Airtron. After finally getting a hold of them, we were told they only service our home if we have a membership ($25/month), but it didn’t cover labor. So I decided to look up reviews and call around.

1st Choice popped up and they were available to come out immediately so 5/5 on fast service. Price-wise: I have a feeling we are paying more but we didn’t want to play around anymore since it’s already 90 degrees and the ac isn’t working. We needed a fast solution.

Riley came out and diagnosed the problem quickly, the TXV needed replacement. The part was covered under Carrier warranty, not the labor as is the case many places. Riley recommended two other parts be replaced to extend the life of the unit. He wrote down three quotes, the basic “get it fixed and go” price was $800. The middle was just replacing one of the recommended parts plus the TXV plus a maintenance plan, $1300. And the highest was $1500 replacing all recommended parts plus the TXV and maintenance plan. The maintenance plan doesn’t cover labor (as the pattern goes!) which is $60 each time they come out which is twice a year for unit maintenance.

Our problem is the actual part needed to fix the AC isn’t something they carry and needed to be ordered. So for now we have no air, not sure if we’re paying for a hotel or what at this point. We’re just HOPING the part comes in fast so we can go about our lives.

Maybe this reviews helps someone because you’re going to end up paying that labor cost either way. Anything HVAC is most likely expensive in the first place though because of the tools needed to diagnose and perform. But at least with 1st Choice I feel like the quality of work is top notch! Riley is a quality technician both friendly and efficient.

Antonio and Arthur were the techs that provided the service. I was very impressed with the quality of professionalism and that they explained step by step what was happening. First Choice will always be mine! Thank you.