Infinity Texas Air

Wonderful as always, my unit is back up and running at 100%. Thank you so much!

As always quality timely service from Nerio.’ Great end to end service review with identifications of things to look out for. Excellent communicator. Very informative about overall system health. I always ask for Nerio

Not only did the office call ahead of time to alert us of the approximate service time, but also followed up with a call of exactly when the technician would arrive. What I appreciated most was that Josh, the technician, was not condescending at all. He was courteous and did not seem rushed, introducing himself and explaining what he was going to do. My being interested in the details of the service call did not bother him in the least. He took time to answer any questions I had and explained some of the details of what he was doing.

Technician Nerio Vasquez was very cautious and did a thorough job inspecting our unit and explained what he observed and what our options were without a lot of pressure for decisions to be made right then.

Ben is the best tech and has such a good and friendly personality.
Ben is our first choice and knows what he is doing and willing to make all repairs necessary no matter the difficultly. Great Job.

The owner, Trapper, personally came to my house to answer all my questions and truly earn my business and not just give a sales pitch. His techs arrived on time and were extremely professional, Brandon and David did an exceptional job removing the old broken system and installing the new one. I have the confidence that Infinity Texas Air will stand by their product and highly recommend them if you are in need of HVAC work.

Once again Infinity Texas Air did not disappoint. After the office was very helpful with scheduling and notification reminders Eric and Brandon showed up right on time and ready to work. They rolled out the red carpet and drop cloths and quickly removed our old heating and cooling system. They had everything they needed and went about installing our new unit in a very professional manner, paying attention to details.They did an excellent job inside, outside, and in the attic attaching the existing ductwork to the new plenum. They were also very informative of how the new unit & thermostat works. I couldn’t be happier and highly recommend Infinity Texas Air for all your heating and cooling needs!!

We had our rental property get a chemical cleaning to the coil of the outside a.c. unit and our tenant was very pleased with the technician. He was very neat while performing the treatment. He cleaned up after himself. Nerio was very friendly, yet professional. He also explained the service and it's benefits. We will always ask for him to service our rental properties and our residential home. Thanks Nerio!!

Second post: This is the second time Roel has been out as my technician. He is everything you could want; courteous, respectful, knowledgeable, prompt, and he does a great job of not just telling me, but educating me about what my unit needs. I really appreciate both him and his service.

First post: Roel was fantastic. I hope he is always available when I need a technician.

Ben Espey and Roel Fuentes are knowledgeable, friendly, and professional. And the resource manager in the main office, James, was also very communicative. We appreciate everyone at Infinity TX Air working with us and the property management company to get our AC repaired. Thank you!