The Right Choice Heating and Air Inc

Our service tech was Issac. He was very knowledgeable and patient while he took the time to explain our different options. He showed us exactly where the problems were and what needed to be done to fix it.

He completed the work we decided on in a quick manner and showed us the results.

He was extremely friendly, professional and competent. I would 100% use him again and will recommend him to anyone who asks.

Trey was awesome! I like that I get the same person each time. Trey goes through each thing so I understand what is needed to be done!!

I am very pleased with Isaac promptness as well as his professionalism. He called me ahead of his arrival and showed up when he said he would. He did he job explained what he had done. I’m not sure what else I could want.

James did a great job explaining what he suggested needed to be done to bring my AC unit to perform great.

I have never had any problems with this company. They have excellent customer service and are always willing to help with any concerns. I also love that they are very affordable and reliable.

I had a great experience with them. They did a great job and explained what would happen to our A/C unit. I highly recommend him for your A/C work.

They were phenomenal. They arrived on time and worked extremely well together. They both went above and beyond to answer all of my questions and make me feel as comfortable as possible. Technician was extremely knowledgeable and gave great recommendations.

Ryan is a very good tech always up front and repairs are great few times have to have service on older unit and happy with Ryan's service

This review is regarding the customer service I received by Natalie. I've been a customer of TRC since 2018. Natalie has always made me feel like I was a valued friend of the company. She greeted my call with "Hi Ms. Murphy!" Recently, I was disappointed in some discoveries based on the services received in August that made me question the past services and that's not to say good or bad of the recent service. However, I was very uneasy about the experience and left a message for the Operational Mgr to call me back which I have yet to received. Very unusual. As I was getting ready to write just the opposite type review, I decided to call and ask for Natalie, not sure if she was still with the company bc of all the transitions. Left a message for her to call me back which she did right away. It felt so good to hear a familiar voice that I know I could rely on. As always, she listened thoroughly, understood why I had concerns, cleared up some miscommunication, assured me that they have all my service history and records so they know how serious I am about the care of my unit. She told me about the new manager and his ideas in taking service's to the level which I liked what I heard. Additionally, she said she would followup regarding my call back from mgr. TRC, these representatives are the first faces (voices) of your company for most and for me it can make all the.difference. Natalie is genuine, honest, responsive, knowledgeable, professional and knows how to build relationship with customers. Thank you Natalie, you're the best!

Our compressor quit working. Chase came out and found that a capacitor went out. He had it changed in no time, and then checked both the air and the heat to make sure everything was working as it should. He even changed our filters before he left. He was responsive, informative and courteous.