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Strauss Heating and Air Conditioning Inc. Reviews - 32

4.5
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Austin Luby

I called on a Friday about my condenser fan motor turning off then back on which was causing my compressor to overheat and shut off, I let Cesar know what I found he came out Saturday morning and I again let him know the issue was the C/U fan all he did was check the pressures say it was due to having a leak which he could not find but he would put R410 in to help it cool down as he was going over the bill with me he said oh yeah I heard the motor making a squeaky sound so I’ll see if I can get a new motor for you…… leaves right after charging me the $260+ and doesn’t check out the issue later that day the motor goes out cause it my compressor to over heat again. I used to be a HVAC tech in FL before I joined the military I can tell you right now he is playing a guessing game with peoples systems and some he gets right some he just puts a badge on but this is not the right way to do business.. don’t charge someone for Freon and say you have a leak cause you are to lazy to fix the issue I will say I recommend Scott’s heating and cooling they cost more but they will not only stay to find the issue they will show you what they find. Oh and when he charged my system with the Freon he overcharged it causing the compressor to turn off due to high pressure after the tech from Scott’s replaced with the emergency motor he had stocked in his truck unlike Cesar

Gloria Zambrano

Muy buen servicio y sobre todo limpios.. me an echo bastante trabajos en mi casa y eh quedado muy satisfecha!

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