Empire Refrigeration air conditioning & Heating Company

We are very pleased with the service Empire Refrigeration provides. Edwin is a very professional individual, always attentive to our needs. He responds promptly and is willing to lend a hand. The service men that have provided service to us have been prompt and courteous. Thank you.

This Summer I was looking to replace a very old swamp cooler but after talking to Hugo, we decided to go with a full conversion to refrigerated air. Hugo was SO helpful with every aspect of the process. Less than a week after contacting Empire, we had the conversion done and it feels amazing in our house. Hugo and his team were awesome and I would highly recommend Empire to anyone needing any kind of A/C service. Thank you so much Empire!!!

Empire Refrigeration air conditioning and heating. Are no doubt TOP NOTCH..!!! We bought our unit two years ago and to this day we are treated with priority. Our unit gave out this afternoon and Hugo Escalanta and his team(ABEL) were here helping us in no time. THE BEST customer thus far. We truly appreciate that they went above and beyond to meet our needs even after two years. HIGHLY RECOMMENDED!!! 100% satisfied.

Update 10/30/2020: today heat and electrical fixed as well as other issues. Very nice employees and workmanship was to my satisfaction. They have since applogize for delay. I will keep this company as my primary for future equiptment maintenance, lets see how they do. I would have given 5 star but I can't overlook my original compalint.
Had two 4-ton HVAC units on the roof, replacing two old furnaces with two 2-stage furnaces, taking down old equipment (including electrical and thermostats), repairing roof openings left by old coolers, and upgrading electrical from 150amp to 200amp, adding a vent, and all required permits would be submitted to county/city/state. I was told it was a one-day installation, which I was really impressed because all other proposals from other companies had told me it would be from two days up to a week. I have made two payments and yet: The A/C work but lights in the house still dim when engaged. Electrical in the roof is dangers because it was simply cut but not disconnected. Electrical upgrade (200amp) is still not done, we have not heat, thermestats are hanging from wall, and I have not seen any permits. I have to keep chasing this company for over two months to complete a job that was supposed to be done in one day. They good hard working installers and I really wanted to give them 5 stars, but I'm making payments on an incomplete installation and now that it's cold, we have not heat... should I start looking into a lawyer?

Wow! If you want exceptional service, and a great price these are the guys to call. Nobody can beat them. Fast and friendly. That make sure your completely satisfied! Best deal out there. These guys go above and beyond. I Highly recommend Empire Refrigeration. Thank you Hugo! Professional job!

Empire Refrigeration installed a HVAC Trane unit at my house in January of 2020. Great bunch of very professional technicians! The entire job only took about half a day. Everyone had their particular task and job to do and they worked together as a team very efficiently. They were also very polite and respectful and answered all of my questions or concerns. The unit has been working beautifully!
Here's why 4 stars and not 5.......
My house lot isn't very wide and the outside Trane unit, being installed per city code, left little room for me to walk around it without entering the neighbors property. The tech who installed it said that after the inspection they would return to move it in a half foot or so to give me some more clearance. Well I called several times, spoke to Edwin, and he had a tech come to the house and check it out. The tech said he would setup a time to do it. It never happened and I called again with again no results. A bit frustrating.....

I was very pleased with my services from Empire refrigeration. Edwin was great to work with, he answered all my questions and concerns in a timely manner. The whole crew were very professional. I would definitely recommend them!!

Empire Refrigeration. What a great group of professional people that made my conversion of swamp coolers to refrigerated air an easy and pleasant experience. Edwin, Meche and the rest of the crew were very professional and very insightful to my requests and I was very pleased with the cost of the installation. Edwin called and Meche visited a few days after everything was done to ensure things were running well and that my expectations were met. Would recommend this company for any refrigeration needs.

I just want to say that Hugo Escalante and his crew were on time and professionally installed both units, repaired the air ducts. On Monday the sheetrockers came and repaired the air duct and they did noticed that they had covered up the vent that leads to the den.And Sergio came in to replace the two registers that were missing. I then noticed no air was flowing to the den area I advised Sergio and he contacted Hugo of the situation and proceeded to correct the problem, it took a couple of days more but it was ok cause we did have air through out the rest of the house. Sergio came back and corrected the problem with flex tube and air started to flow. This young man went above and beyond to satisfy us. It's their motto get it done. I highly recommend Empire Refrigeration. Thank you again and sorry for the discrepancy.

They were fast, sufficient and clean and the best part about empire refrigeration is they do it all! They did the electric work even upgraded our electric box they took out our old swamp cooler and even did the roofing we didnt have to hire any extra help! Empire refrigeration is everything they claim to be and then some. I would rate them 10 stars if i could.