Rescue Air and Plumbing

Rescue Air & Plumbing has provided us the best service for all things air and plumbing. Our technician came today, Blake , not the first time he helps us out and he is always so friendly, smiling and professional! Thank you Blake and Rescue air for saving the day! #honestcompany

Roman Arnold came out this morning just a little while after I made the call that our upstairs AC was not working. He was on time, professional, personable and clean. Explained how they do business and how they've stayed in business for so long. I'd highly recommend.

This company hires the kindest and most patient people. Every experience we have had with Rescue Air has been incredible. Today was no exception. Routine ac service maintenance performed by Justin was top notch. He was patient and thorough and super kind.

Rescue Air was highly responsive to our request for service and communicated throughout the entire process. We had a unique situation with a specific thermostat we had to have to work with our furnace. They had it in stock and tech called me to let me know he was stopping by office before coming over to make sure he has it in hand and could resolve our issue in one visit. Allen was very professional and courteous his entire visit. We signed up for the maintenance program and look forward to a long term relationship with this company. Thank you guys for making sure we have a warm home tonight.

Highly recommend! Rescue Air was responsive, professional, and timely! Justin was my tech and I couldn’t say better things! He took the time to explain what he fixed, informed me of future maintenance, and was thorough with his job.

The technician was on time. Very professional and respectful to me and my home. He was quiet with his work, and performed every task he told me he would do with out disturbing me. I would like for this tech to handle all of my A.C. and heating needs thank you.

We've been using Rescue Air for 5 years now to do maintenance and repairs on our AC and Heating units. Blake Killgo is the service tech currently on our account and he's been amazing! He's very thorough and explains everything in detail including using pictures and videos he took that day of our units to show us any issues he's found. I definitely trust his expertise!

Dean did an awesome job and was fantastic at explaining the issue that my system was having. Great service, great attitude and I can’t say enough good things about him overall.

You can’t go wrong with Rescue Air! Thanks so much Dean!

I will begin by asking you to stay away from such unscrupulous businesses.

Utterly disappointing company to deal with. Decided to replace my HVAC unit thru them. The installation was done 3 weeks back and there started all the problems. None of the commitments that were promised at the time of sale was delivered.

3 weeks into the install, the system stopped cooling. With temperatures over a 100 degrees, they said a tech will not be available the same day. After much pushing they sent a tech over. The tech examined the unit and said that a coil needs to be replaced and the part had to be ordered from the manufacturer. When asked how a brand new unit could have a faulty coil, the answer was it could be a manufacturing defect. Since it was a Friday evening, he said the part will not be available until Monday and the office would call me for the replacement.

Come Monday, there was no callback. When I called the office & questioned about the replacement, they scheduled a tech to arrive. The tech replaced the coil but was not certain of the issue. He said the previous tech had left notes to do it. An hour after the tech left, the entire unit shut down. Had to call them again and the tech came back to see that the water was not flowing thru the outlet, causing the unit to power off.

4 hours after that, the unit still does not cool to the set temperature. When I made the purchase I specifically informed about areas in the house that were not cooling sufficiently. The sales person promised that dampers will be installed and a team will inspect the home to adjust the output, none of which was done.

This company is a total scam and I will not recommend anyone from using them ever.

Great communication about the appointment. Excellent professional service from Justin. Friendly, knowledgeable, and very willing to explain and answer questions. I look forward to seeing him again on the next visit.