Quality 1 Energy Systems Heating & Air Conditioning

Great as I first began using Q1 when I moved to Dallas in 2011. I hired another company previously who was unable to repair my AC and called Q1. They came in and found that my thermostat was bad. Since then, I didnt bother going with anyone else. I am sure there are many other low cost AC companies but 1 mistake and I end up paying more and have to go through multiple repairs. Since then I have had Q1 service and replace my unit!

I contacted Q1ES to check on my AC system in the summer of 2017 as it was not working efficiently. I was told that there was not a problem and that I just needed to change the air filter. The next day the unit started making a loud banging noise. I called them back out to investigate and the same technician found a large piece of foam that had been dislodged by his prior investigation and found it’s way stuck in the motor. The foam piece was removed and I was charged another service fee. Several weeks later the unit stopped cooling completely. I had a different company come out to investigate and they found that my unit was completely empty of Freon due to a leak. At the initial investigation by Q1ES we specifically asked about the Freon level and were told it was fine. I find it hard to believe that the cooling problems we experienced just a few weeks earlier were unrelated. Ultimately the other company repaired the problem and now my unit works flawlessly. I am very dissapointed in the service that Q1ES provided and I can’t recommend them to anyone. Not only did they not fix my unit, but they made it worse and charged me an additional fee to fix the problem they caused during their first visit.

Our A/C went out the day before we were planning to leave town with my mother and children staying behind. It was the middle of summer and we needed service fast. Quality Energy Systems was responsive, helpful, and got the job done quickly and with quality. They also gave us the lowest quote. Thank you to Mohammed and everyone for taking such great care of us!

It’s honestly really difficult to find an AC company that you can trust. Rates are so all over the place and it’s impossible to know which one is actually giving you a reasonable deal. Zak and the team really did go above and beyond for my full system install. I’m extremely meticulous and they legitimately covered every base the first time without me having to request it - really impressive. Thanks again guys

I recommend this business for a/c related needs. They have been our go-to for over 10 years. Recently our ducts started sagging, preventing proper air flow, so they sent a tech out to rehang them. In one afternoon we had better cooling.

Mohammed and his team at Quality 1 Energy Systems are on point when it comes to HVAC inspections, repairs, and replacements. I've used this company multiple times for various clients around DFW, and I'm always satisfied with their professionalism, responsiveness, communication, and pricing.

Quality 1 is a great company with knowledgeable, friendly and professional staff. They installed our HVAC system when our building was constructed and have been taking care of the maintenance as well with quality results.

Zakariya and his team went above and beyond to help with the AC repair on a very short notice. Trusted professional individuals! Highly recommend. Thanks so much Zak!

He was very good to be aware that I couldn’t be there and called me often to give updates on the repairs. I didn’t have to spend as much as I thought I would have to and that’s nice.

This is a business you can truly trust and do business with and I highly recommend them. They are highly professional and get the job done on time with the most affordable cost your can find in the market.