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Chapman Air & Heat Reviews - 100

4.8
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Brent Hicks

Bobby is the best. Extremely knowledgeable, competent and has a great demeanor. We will continue to refer Chapman to our friends and family.

J Szczepanski

I have Chapman servicing my AC and heating units for over 20 years. I see them a minimum of twice a year and they have always been very professional and very responsive. This last time I had some equipment that had to be replaced and I was shocked at the prices. When I question the prices a salesman so let me check and see if I can get a better price and I got $2000 off a $20,000 bill. I asked further about another piece of equipment and the salesman so let me check on that and I can get you that for $1700 less than what it says. I’m not buying a used car and I refuse to continue to ask for a better price when I should just be given one price and that’s the final price. I don’t know when Chapman changed to this policy, but it makes me wonder how much I have over paid in the past. Simply because I didn’t ask for a cheaper price.

Dennis Pedini

As always, Bobby did a great job inspecting and maintaining the multiple units in our home. He kept me informed throughout and described in detail the status of all the equipment. We appreciate his professionalism.

Scott D

David Miles and Anthony Carter once again did an excellent job of servicing our HVAC system. They arrived promptly at the scheduled time and quickly worked through all needed actions. Additionally, they went above and beyond by cleaning leaves out of our three outside units. Their professional and friendly service is among the many reasons we have remained a loyal Chapman customer for years.

Nerya Shimon

Exceptional Service from Raul Govea - A Skilled Air Conditioning Technician

I recently had the pleasure of hiring Raul Govea as my air conditioning technician, and I cannot express enough how impressed I am with his level of expertise and professionalism. From start to finish, Raul provided a service that exceeded all expectations and left me with a fully functioning and efficient air conditioning system.

Upon arriving at my residence, Raul immediately exhibited a friendly and approachable demeanor, which instantly put me at ease. He attentively listened to my concerns about my air conditioner's performance and asked pertinent questions to understand the issue thoroughly. His knowledge and understanding of HVAC systems were evident as he explained the potential causes and the steps he would take to diagnose and resolve the problem.

Throughout the service, Raul demonstrated an exceptional level of technical proficiency. His diagnostic skills were outstanding, and he swiftly pinpointed the underlying issues with my air conditioning unit. His attention to detail was commendable, and he made sure to check every component to ensure a comprehensive evaluation.

What stood out most was Raul's dedication to providing the best possible solution. He was transparent and honest about the necessary repairs and recommended only what was genuinely required to optimize the system's performance. At no point did I feel pressured into unnecessary upgrades or additional services, which is rare in the industry.

Raul's work ethic was nothing short of exemplary. He worked diligently and efficiently, making sure every aspect of the repair process was carried out with precision. He took great care in handling the delicate components of the unit, showing respect for my property, and ensuring a tidy workspace when the job was done.

Moreover, Raul's professionalism extended beyond technical skills. He took the time to educate me on routine maintenance practices that would help extend the lifespan of my air conditioning system and improve its energy efficiency. His willingness to share knowledge and empower customers with the right information is a testament to his dedication to his craft and customer satisfaction.

In conclusion, I wholeheartedly recommend Raul Govea as an air conditioning technician. His expertise, professionalism, and customer-centric approach make him a standout professional in the field. Thanks to his efforts, my air conditioning system now operates flawlessly, providing much-needed comfort during these Texas heat waves. Should I require any future HVAC services, Raul will be my go-to technician without a doubt. If you're looking for a reliable and skilled technician, Raul Govea is the one to call.

Ronen Shimon

Raul Govea is a very good technician
In this company
He is professional and was able to fix the problem in no time.
Very happy with his work and the company
Chapman Air& Heat that he is working with.

Gisel Rojas

My prayers were answered when I called Chapman Air & Heat. Dealing with old age parents arguing about why the AC is not working it’s a job! Dad of course blames mom for changing batteries on the thermostat, dad says she breaks everything she touches (like his heart) lol … getting those two on the same page is tough. Technicians Bobby/Zach come to my parents’ house on time as promised giving me heads up when in route, they were amazing, professional, and courteous from start to finish. It ended up being a faulty thermostat … and no, mom didn’t break it. Bobby/Zach were able to replace it and get AC working again for the oldies.
Thank you, Chapman Air, for keeping our DUCTS in a row …!!!

Marla Wilson

Chapman is a fantastic company. Tommy came out, reviewed the situation and gave me great equipment and pricing options! Installation of our new AC system was done very quickly and professionally! Could not be happier! I highly recommend Chapman Air and Heat for all your HVAC needs!

Nita Lane

Dewayne goes beyond his way to get u handled. Not only did he do the tune up on my ac . He also made sure everything else was working like it was suppose to be. Anytime I need something done I'll call Chapman to set up an appointment and ask for Dewayne to come out. He's got a great since of humor and polite.Thanks Chapman.

Elizabeth Brooks

Dwayne and V came out today to install a wiring harness, surge protectors, and insulate some bathroom vents. So friendly and efficient. Will definitely ask for them the next time I have Chapman out.

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