AC WIZARD

Was referred to them by my home warranty company. Their telephone staff were friendly and very pleasant. They called to let me know when the repair man would come and he arrived on time. The technician was very pleasant. Fixed what needed to be fixed in good time. Made a reasonable recommendation for some extra work and charged a reasonable price for it. I was very pleased with their service and signed them up to do my regular maintenance.

My home warranty company booked ACWizard for me. They were quick to contact me and scheduled an appointment for the following day. Mike was my technician, he was very professional and thourough. First good experience with an AC company.

AC Wizard is a fantastic Dallas AC repair company. My AC went out on the hottest day of the year at 7pm on a Saturday night and you were there to fix it in 15 minutes! 30 minutes after that my house is cool again!
Very professional...very fast and the price was cheaper than any other estimate I received.

You guys rock. Anyone who needs AC repair in Dallas should call you.

Daniel came out and was so thorough in checking everything. He eventually found the problem which was gap in the exhaust vent. We’ve had 4 other companies come out and look yet he was persistent and found the problem!!!

As a long term customer, the annual maintenance program has worked really well to make sure my systems are working their best. AC Wizard staff and technicians have always been professional and courteous.

AC Wizard came out today to fix our broken AC and did a great job. Chad Crow was our representative and I can't speak highly enough about his work and professionalism. We are a customer of American Home Shield and called at 3 AM with a broken AC. AHS tried a different company first and they couldn't come out until Monday (it's Friday, 100+ degrees outside, and I'm pregnant in the 3rd trimester). American Home Shield then reached out to AC Wizard to see if they could come out today, and AC Wizard had a rep here by 9:30/10 AM. Chad was friendly, professional, and quick. He let me know what the fix was and he also recommended some great maintenance programs that we'll consider. I recommend AC Wizard for your AC needs and will continue to call them myself.

Company was able to get a technician out a day earlier than expected due to a cancellation. Tech was courteous. Wore a mask. Wore foot coverings to keep the house clean. Was prompt, thorough, and efficient.

I called late one afternoon when I got home from work and found my furnace not working. The tech they sent out was super nice and checked my system and quickly found the problem. He took the time to sit down and go over everything before he started working to let me know all my options. It was so good to have heat that night....Now if only I could find an auto mechanic that was a professional as these guys are I'd be set, lol!

The worst. They said they'd be back Monday to replace an A/C compressor. At 10:30 am WE called in and they said some of the parts had not been approved by our home warranty company, so they were'nt coming out. We told them we would pay for those parts. By 1:40 still no one, and when calling in were told that the compressor was being shipped from another state. I asked if they would have it overnighted, and I would pay the fee. Was then told that they "wouldn't put me on the schedule until they had the part in hand" (even if FedX'd??), and that regardless it would be Thursday or Friday, and perhaps later. Bad, horrible bait-and switch service. Go to Angie's list - read real reviews for a GOOD contractor.

BEWARE!!!
If you're using American Home Sheild and they want to send AC Wizard, request A-USAir, or ANY other company, and your out of pocket expense will be 50% less. AC Wizard jacks up their prices for repairs not covered by AHS. I complained to AHS about AC Wizards price gouging and was told they have "no control over non covered pricing."