Air Chandler Heating & Cooling

Air chandler has done a great job keeping my home cool in the summer, and with emergency calls. I do have one problem with them. I paid a service technician $100 bill for service on my a/c. The company continues to call me for the money, I guess the technician pocketed the hundred dollar bill, and wrote it up as warranty job. Which is accurate it was warranty work. The hundred was for the call and a nice tip due to it being an emergency call. This issue has me pretty frustrated with this company.

Called about 8:30 am. Said they thought they had a technician in the area and would call me back. They did and scheduled an appointment about 11. Called me back about 11:45 and said that he would be here in 15 to 20 minutes. In about an hour they had it fixed and cleaned. It was what I thought it might be the start run capacitor. Very happy with the service. Will use them again should it be necessary.

What can you say but thanks for such prompt, excellent service at a fair price! THANKS Air Chandler!!! Our AC compressor stopped working late Sunday afternoon, on a high 90's highly humid day. My call was returned promptly with a promise of a morning service call. Mr, Chandler was on the problem by 09:30 and replaced the failed part quickly, then cleaned the compressor unit so it will work at peak efficiency. All this with a pleasant, friendly demeanor, at a fair price. Thank again Mr, Chandler for it all. If you need AC service in the Tyler area I cannot recommend him highly enough!

Follow up: After a cool night and most of the following day all was well, however around 4:30 in the afternoon I notice the house warming and immediately went to check the compressor. Dead! I turned the breaker off (always do that) and called the Chandlers once more. Within a few minutes I was called back and within the hour they were back in my yard with the cover off the AC unit. Burned out fan motor, frozen, would not turn. Mr. Chandler told me that he had installed two such motors this day and would have to go back to his shop for another and that it might take an hour or more. Imagine my surprise when he showed up again thirty minutes later with a new motor and within the hour it was installed and the system was pumping out cold air once again. As before the price was more than fair and the service unbelievably fast, friendly and courteous. I am still amazed that not only did both of these issues arise back to back, but the service was quick, efficient and fairly priced. I know a bit about AC and know that when the temperatures are hitting 100, the instances of failures increase as does the demand for service. Obviously some things fell in place for this to happen so quickly and smoothly, the temp in the house never got above 77. Pleased? Well that would be an understatement. Thanks again Air Chandler, you are without question, THE BEST!

Dont know what they are doing. Didnt do what i asked them to. They couldnt figure out that i needed txv on my heat pump, so tried to sell me a whole new system. When i said i would like a higher efficiency model they tried to tell me that no one makes a high efficiency model for my application. And high efficiency models are only for foam insulated homes. They do some of the proper tests but have no idea what they meant.

Gave them my HVAC business for years. They are no longer a service oriented business. They Installed a new unit recently. I have had major issues with it. Owner will not return my calls or repair water damage caused by improper installation. I will have to have the unit repaired and warranty work done by another company. Take your business elsewhere.

Me and my wife recently had air Chandler clean out our AC ducks it had never been done before in the system was 30 years old they did an incredible job and even showed us before and after pictures they use a different method and is a lot more efficient than anybody else in East Texas. Will definitely recommend them

After getting a quote over the phone, Tried two different times to get them to email my quote, so wife and I could discuss together! Nothing! Moving on to someone else!

These are super professional and honest people. All technicians were totally respectful of people and property. Excellent work in every respect. Uses top quality products and components. Service you can depend on.

I've always had good experiences with this company. Technicians are always courteous, helpful, and on time. They have always taken care of any issues quickly and have not overcharged us.

Air Chandler is the best! Prompt to respond to calls and employees are courteous and hard workers. If you have an issue with your home or your office - do yourself a favor and call Air Chandler. They are awesome!