Ellis Air Conditioning and Heating

Dickie and Butch were both on time, professional, courteous and knowledgeable. I appreciate their time and work in getting my AC working again. Highly recommend.

Ellis AC went above and beyond in a desperate time of need. My AC went out and I called 10 different companies till a friend of mine told me about the great experience they had with them. My AC was not working and needed someone out there that day to fix...they came with in the hour and fixed a problem I had with one unit and replaced the other. The technicians were out there until 11:00pm to make sure everything was done which I couldn’t believe and then came out the next day to make sure everything was up and running properly to my satisfaction. I received multiple calls from them afterwards to make sure I was sure I was happy.

I work in real estate and cannot begin to describe the exceptional customer service and constant follow up I received even after the work was done. I have since referred them to all of my home buyers all across North Dallas, downtown Dallas and Forth Worth.

Thanks again Ellis AC!

I was recently in need of a whole new HVAC system for my townhome and was really dreading the process of getting it done....So much so that my wife and I have been living without A/C on the first floor for two years. I don’t know much about HVAC other than you can’t live without it in Texas and my lack of knowledge combined with the prospect of high cost of replacement made me keep putting it off until last month.

I decided to do it right. I identified 10 companies to bring to the house for quotes on a whole new system. I chose these companies based on BBB rating, personal referrals and other positive reviews in my research. My meeting with Jerry Bolding at Ellis was the most pleasant of all 10 of my touches with the companies I’d selected. He listened to my history, my current needs and my plans for the future and shot me straight with two very competitive quotes for both a lower and higher budget. He told me what he would do if he owned my property. He didn’t try to sell me the world, just exactly what I needed. After I collected all ten quotes, Jerry even helped me understand what I was being sold in the other quotes and why it was a good idea or not. I trusted Jerry every step of the way and felt he was being totally honest across the board. Ellis beat every other quote except one which included far inferior equipment. (Carrier vs. off brand)

On the installation day, Critter and his team showed up on time and worked quickly and neatly to get everything done in one day. This included 2 condensers which had to be hoisted up on my roof with a crane, an above the tub unit and a new air handler/damper in a 4 story structure. Plus 3 new Nest thermostats, all installed, programmed, explained and swept up and hauled all the old stuff away in about 6 hours. These guys were top notch and very nice and informative about my questions along the way.

I was extremely happy with Ellis at every phase of this job and I highly recommend them to anyone looking for new systems, in whole or in part.

Thanks again guys!

I called Ellis AC in an emergency situation a few years back and I was impressed with their prompt service, friendly technicians and competitive pricing. They fixed my problem quickly without me feeing like I overpaid for unnecessary service and equipment. Since they were there for me in a tough situation, I have relied on them for my yearly A/C inspections and I constantly come away impressed with their service.

Love these guys. I have been using them for years. All the techs are professional and they are always able to fix my A/C problems. It is definitely worth it to get on their maintenance plan. It will save you money if you need frequent fixes (one of my current units is 15 years old).

Big thank you to Ellis A/C and Heating for their reponsiveness! Our heater went out around midnight last night and we have two young children at home. Called them first thing in the morning and spoke to a gentleman named Mike Drendall. He sent out a technician, Spencer, to meet me at around 10am. Spencer was very knowledgeable and identified the issue within 5 minutes. He spoke to Mike on the phone and I had a quote a few minutes later, very well priced, to which I agreed. Spencer left to pick up the part and was back and installed it and it couldnt have taken him longer than 25 minutes tear apart the unit and replace what looked like a new motor. I highly recomment the fine folks at Ellis A/C and Heating!

I’ve used Ellis for years and this time I was just as impressed. Good, reliable and honest service. The only place I trust to look my HVAC in unit. I recommend them highly.

We paid 8 thousand to have our ac replaced. they did an ok job putting it in there were 7 guys here busy all day. They left and we were cool for about a week. Then our new system was not cooling and there was water running down our walls. apparently they didn't have the drain hooked to the outside drain. So water ran down out walls. We told them and they did not offer to look at them or do anything about it. My grandma who paid for it would not let us push it any further with fear that they might make our ac not work at all.

The team at Ellis Air have been great to work with. From start to finish, the professionalism my family received helped turn a crisis into a manageable situation. The representative I worked with, Aaron, was extremely knowledgable and provided us options; we never felt pressured in the whole experience and that was comforting to my wife and me. I will use them again!!

I called Ellis today at 11:45am 2/16 freezing as our Furnace was going out. Dicky showed up early gave me the price and availability. 5pm Fixed and not freezing anymore. Thank you! same day in the middle of a disaster!