Lifetime'z Heating & Air Conditioning

We have had Lifetimez Air come to our house twice a year now for at least 4 years. They come check everything, clean it out and get it ready to go for the season. If there is an issue, they fix it quickly. I never feel like they are trying to sell me extra things I don’t need. I trust them, which is so important in a repair/maintenance industry!

They did the semi annual HVAC checkup and as usual they were prompt, professional and great. I am glad I have had them involved in our HVAC units. I have passed their info to friends and will continue in the future.

Great service , very personable. Very through. I rate the service tech a 10 for highly recommend.Tony was my tech the last 2 times and he is so friendly and so informative. Tony really knows his trade, he is quick and knowledgable about dignosing the repair. If I could give him a 20 rating for Exceptional Service I would so I will settle for the standard 10 rating for Excellent and completely satisfied. I'm a Life TimeZ customer for a life time! Thank you so much Tony !

Lawrence and his team did everything right from start to finish. I just purchased a new house that had 25 year old A/C unit. He came by to check on everything (I figured I was going to have to buy a new unit which I was looking forward to after buying a house) and said that everything was fine just to make sure that I had it serviced and regularly checked on. The best part about it all was that he took the time to educate me on best practices with my unit and furnace so I can make sure to maximize the life of them and SAVE money. I recommend them to anybody and everybody who is looking for a reliable, honest, and dependable company.

Jason did a great job and was very thorough. On time and prompt. I have issues with their pricing though. Lifetimez charged me the same amount to replace both capacitors on my compressor unit (outside) as if they were replacing one at a time on different days instead of together at the same time. Keep in mind the capacitors sit right next to each other and was no more work other than disconnecting two wires. $420 to replace two capacitors of which one of the capacitors is priced $16 retail. Then a $79 trip/diagnostic fee on top of that....no credit for getting the work done...? Crazy!

I have appreciated the people I have worked with, and this has been my best experience with them so far! I would probably give five stars if this had been my first experience, as they were quick to respond, quick to schedule, prompt and courteous in all interactions, and thoughtful problem solvers in how to approach a mystery leak.

They helped me nurse along my old system as long as we could. Wound up needing a new system. By noon the next day my house was at 72 degrees. They did a great job and at a great price. Highly recommend

Jason came promptly and explained everything thoroughly and professionally. He reviewed the work he had done and the cost of each item. My issues were resolved much faster than I expected.

Paul was an excellent mechanic and got the job done very quickly. We scheduled a service between 10-12 am and he arrived at 10:05. Would highly recommend.

I'd give them zero star if I could. Go and find a more competent AC company.

My two 4-year old AC units were not efficient late last year so I called Lifetime'z to check them up. They told me my refrigerant level was low and there must be leaks somewhere in both systems and suggested a leak search. The technician claimed that he found a leak in coil on the lower unit and suggested me replace the coil. Then he filled up the refrigerant. When I called their office to schedule the coil replacement, I told them my AC units were still under 10-year warranty and the parts should be free. But they kept telling me my warranty had expired and trying to sell me coil of another brand. At the end, I had to dig my emails and find my warranty documents to prove to them, so that they finally agreed to give me the parts free. Another crew came a few days later and replaced the coil on lower unit. Up to this point, I had already paid $2000 to them on filling up the refrigerant and replacing the coil, and hoped this could solve my problem.

However, in early spring of 2020 when I started my AC for the first time after the coil replacement, I felt my units were still not efficient. I called Lifetime'z again and after the technician was done with the check-up he told me that the refrigerant of both units was completely gone. How could this happen? They claimed that something happened to the units, but I never used them after the coil replacement. They said that was my problem and they asked me to pay another $2000 to fill up the refrigerant and then they would do anther leak search. So basically, I would throw in $4000 for nothing. They claimed they did everything correctly and there's no possibility that this could be their fault. Is this the way to treat their customers?

At this point, I totally lost confident on them and didn't want to work with them anymore. So I called the AC company (Hauk) that my builder recommended. They quickly found the leak on the upper unit and later did a full isolation test on the lower unit and thought that when Lifetime's installed the coil, they didn't tighten a bolt outside and therefore caused the leak on the lower unit. Hauk then replaced the coil on my upper unit and filled up refrigerant on both units FOR FREE. So far they've been working great. I should really have gone to Hauk at the beginning.

So don't be tricked by the low service call fee. It is more important to find a competent AC company, because their incompetency will cost you more down the road, not to say their higher refrigerant price compared to other companies, like Hauk.