Dandy Home Services

I used Dandy Home Services to clean my dryer vent - I didn't even know such a service existed and I'm so glad that Dandy Home Services offers it. My technician was super professional, friendly, kind and efficient. What else can you ask for? Highly recommend!

The technician did a great job cleaning out the dryer vent that was full of lint. Highly recommended!!!

Courteous and initially polite, but be sure to check out their workmanship before making payments including any extra gratuity. I was told to be first one to complain, but have to wonder then if others simply do not check to see what was actually done. My many issues related to compliance with manufacturer’s installation requirements and industry standards. These were important issues such as installing airflow direction-sensitive devices backwards in the air handler of my HVAC system, and strapping dampers down in closed position so some rooms had no air flow, and improper wiring of UV light system such that there would be excessive ozone released in the home. On the third return, they were admitting of not being a good fit for my needs complaining about multiple return trips to get things right, so their threat was to rip out the system, and provide refund. I pointed out the reasons for multiple trips were primarily not doing it right in the first place and then not having necessary parts so rework could be completed in a single return trip. It was their choice to return without necessary parts to do a complete job, and I even suggested waiting for all parts. They had no concern about the inconvenience it imposed on me. No documentation such as warranty and user manual was provided, other than what I found discarded along with the other trash left in my attic floor and insulation. Such trash included manufacturer’s wire strain relief connectors and warning labels that were not installed as required, leaving 120VAC wires against sharp metal edges under a vibrational environment, and no warning about installed UV lights that can damage eyes if looked at. I only received verbal and conflicting information on the warranty, depending on who within organization was providing it, so what is the official warranty?!. Maybe had their inspector who emphatically and embarrassingly agreed with my complaints followed through with his promise to personally be involved with the initial return visit, things would have been different, but he did not show. Since they sounded very sincere about maintaining 5-star rating by providing extraordinary service, I asked them how they would rate themselves in light of what has been my experience. Since no response, I am providing this review. When the crew hands you their I-pad for payment, be sure you first do a thorough walk through before signing for payment and especially checking the tip box. Don’t be fooled like me with their polite expression, it is the quality of work you need. Apparently, this is why they admitted not being a good fit for me.

It is a great pleasure to work with them. I can not say enough good things about our technician Josh. If I need any duct work I will use them again…

Very very brief maintenance visit. Didn’t seem thorough. I wasn’t comfortable either with his answers to my questions , such as about checking for gas leaks. Nor my question about the dust in my bedroom, which he was supposed to refer for a supervisor call. Two days later, no-one has called. I don’t think he did much if any cleaning of the machine either. The electronic air cleaner was not cleaned. Definitely not worth the hundred dollars!!

I had my dryer inspected by another company and was told by the repairman that my dryer wasn't the problem it was the dryer vent and they didn't clean them, so a 3 minute assessment cost me $85.00! I called Dandy Home Services because of the 5 star reviews I read. I was given a time window and they actually came earlier than expected. Once Addison and Josh arrived they had me turn on my dryer so they could see what was going on outside with the vent. Addison asked me to accompany them outside, so I could see inside the dryer vent and see what needed to be done. Upon assessment we all discoved that my dryer vent was clean and there was a little dust inside, but did not need to be cleaned. Addison and Josh, explained to me what I need to do to take care of my dryer vent. Once we went back inside my house my dryer was making a terrible noise, so it's a dryer problem after all. I was not charged for the service call as promised from the original call when I set up my appointment. Please, if you want a company that's open and honest, Dandy Homes Services is it!! I will definitely, use them again! They offer so much more than dryer vent cleaning for your home. Thanks again guys!!

They did a great job even with old system. Don’t think it has been cleaned in 40 years!!! Got around 4 to 5 pounds of dust from system. Hopefully we can breathe fresh air now. Thanks

Just a few minutes ago, a professional named Drew came to my house to clean my dryer vents. This guy deserves a raise. He went above and beyond helping me with everything I needed done and then some. Super nice guy, excellent customer service and conversation. 10/10 would recommend Drew to anyone who wants something done correctly the first time.

From the original estimate meeting through the completion of service, the folks at Dandy Home Services are top notch! In my experience, they are honest, straightforward, and they do not try to "upsell." They explained their steps clearly, conducted them efficiently, and cleaned up the inevitable duct cleaning mess thoroughly. I highly recommend them!

They did a great job at my home and the workers were very professional and courteous.