Lonestar Heating & Air

Mary Lou is very unprofessional and rude. They did not fix the issue like they said they would. The staff makes empty promises of coming and then don’t. I will not recommend them to anyone.

Have used this company for years. They service both our home & rental properties. Professional. On time. Reliable. Knowledgeable. Wouldn't use any other company! They. Are. The. BEST! Hands down!! - Jen

Great service, dependable and responsive. Alfredo was genuine, professional, and knowledgeable.

I had these guys out a couple years ago. Another AC company was trying to charge me $14k for a crappy no name unit they said 'might' last 10 years.

This company offered me top name brand units known for lasting 20+ years. Rheem, Lenox, etc.

I asked for 2 heating/AC units (in May) and they came and did an excellent job explaining the 300% energy cost savings. I asked for quotes on their best units, Lenox, and had 2 heat pumps installed in 2 days time for $11k.

ChaCha was great to work with and all went smoothly.

Called them and they quoted $80 service charge. Gene came out and looked at it and said I had a bad compressor and THEN charged me an extra $40 for half an hour service charge for not doing anything and messed up the wiring. He also said he had to go back and look up how to work on our Trane unit since he hasn't worked on those in awhile. Called back and wanted almost $1900 just to repair it and close to $3000 to replace the entire thing! I called a different AC company to come out and look. They noticed that he completely crossed all the wires, which I believe because he purposely left our fuse to the AC out. Once you plug in the fuse the fan will just run and not turn off even with the thermostat set to off. Will never use them AGAIN! I'm getting a completely new unit installed by the other company for only $1800! They are way overpriced and obviously don't know what they are doing if he crossed the wires and had to leave the fuse unplugged.

Good service, good people, good price. I highly recommend Lonestar!

We had a brand new unit installed a few years ago at my home in Joshua. The unit was a lemon!!!! Every 6 months to a year Gene and his guys were out here fixing something on the unit! Gene finally got tired of it breaking and me calling complaining. He brought me a BRAND NEW UNIT AT NO CHARGE!!! It works better than the other one ever did!!! I am so pleased with Gene, Jason, and all the crew!!! A+ on the customer service!! You guys rock!! Thanks so much for all you have done!!

Called for general system check-out—— she quoted a fee of $250.00 dollars for this service. OUTRAGEOUS!

If you want to over pay, this is your guy.

Friendly honest service