I have used Ellet enough to know I probably won't be using them again. At my previous house I used them clean my coils and the price was about $350. This was several years back. Now in a month since July of 2014 I have used them three times. I was happy with them the only time I used them in the past. So I used them again. First call, my air was blowing hot air. They had a service tech come out and he said I need a hard start for my ac compressor. That was about $250. The ac stopped working that night. Call back again and they come out and found out it is the TXV. Thermal expansion valve on the indoor unit. (That is what was wrong with it the whole time.) They don't charge me the $75 service fee. I pay $278.00. Apparently they recommend having a hard start on the compressor so it can help the compressor. Fine, I didn't complain, I guess I needed that extra feature. About a month passed and the capacitor gives out. They change it. All is good, but my bill is $272.00 The capacitor they put on cost me $197.09. I looked up the model number they used and I can buy it online for $16.35. I ask the service guy why the capacitor is so high and is his response is "That's where we make our money." So the service guys are ok, but I am not using these guys again.

August 29, 2014

Helpful Review 2

Janie Brooks

Definitely recommend these guys for your AC/Heating repairs and installation. They are very knowledgeable, have no problem answering questions/concerns. They will even respond to calls/repairs on the weekend.

May 21, 2019

Helpful Review 0