NEXT SERVICE

I take great stock in reviews, and Next had great reviews. My in-law's dishwasher wasn't draining, so I agreed to pay $90 for a service man to come out to diagnose it. I had already checked the drain pump myself and it seemed to be working. I asked the lady on the phone if the repair person carried the drain pump on his truck. That pump is used in about six different brands, so it is common. She said yes. I wasn't there when the service man came out, turned it on, it didn't drain, and his diagnosis was that the pump was bad. He didn't have a spare. He wanted $350 to return and replace the pump, which wasn't worth it, because a new dishwasher isn't a lot more. I ordered a pump on line for $49, put it in, which twists on with two wires to connect, and it still didn't drain. I figured, oh well, and tore out the drain hose to see what I could find. I learned there is a little check valve just after the pump, and it was clogged. I cleaned it, put it back with the old pump, and everything was fine. A few days later, I found out that Next had charged my credit card an additional $30!

I called Next and told them about the misdiagnosis, which they charged a total of $120 for. They obviously hadn't taken the pump out to test it, and hadn't found the clogged check valve. They agreed to refund half what they charged me for. They said it would take 3 or 4 days for it to show up. Finally three weeks later, they refunded $60.

My Frigidaire side by side was not cooling properly so I looked up fridge repair and Next Service came up. Called and set up an appointment in no time. Technician was friendly and explained all repairs. Fridge works like new, very pleased with the service.

I was very satisfied with my service! My washer stopped turning, and "Next Service" came out and fixed the problem asap. The are very professional, and and have fair pricing. I highly recommend them for all you washer needs.

My moms ac went out yesterday. We called two other companies based on recommendations from friends, and they both wanted to replace her unit for 6-9K. We called Azael at Next Service due to another referral, and he came out the next morning. He spent time testing the system, and actually said the compressor was not bad. He replaced the compressor capacitor and some wiring, and got the unit working perfectly. We even told him that the other company said the compressor was shot. His honesty and superior diagnosis will definitely have me calling him and referring his company. Great work Azael!

I called Next Service because I moved my thermostat from downstairs to upstairs, inadvertently shorting the fuse in my AC system. The gentleman that answered the phone walked me through fixing the problem without having to come out on a service call and getting me up and running within half an hour, no charge. Great service, great attitude.

The initial call went well, the gentleman was very professional on the phone. Set me up with an appointment for 2 days out at between 12-2. That day came, noon, came and went with no call. 2 came and went with no call. I called and left a message at around 3, no call back. Called again at around 4 and nothing. Definitely not going to try here again. Id give zero stars, but seeing i cant i guess the earned a star by being professional when answering the initial phone call.

Next service was prompt, professional, and reasonably priced.
Called when my freezer was leaking ... Tech showed up at my house same day and on time. Next service will be my only call from now for any appliance repairs.

Needed a water pump for my washer. The service was great; service tech was in and out with no problems. The price was what I expected; would use Next Service if I need any more repairs,

Great service. The website was easy to use. The technician was really nice. I came because their reviews were really good, but they earned it. I will use this company again. Without a doubt.

We called Next Service for a front load washer and it was repaired at a fair price and professional service. Called them for Ac inspection and they were fair, prompt and professional! Will use them again 👍🏻