Knights Heating and Cooling Service

Knights Heating and Cooling Service're honest and straight forward in their sales approach. Tyler, our salesman, was very helpful and even helped us compare offers from other companies to make sure we ended up with the best option for us. Knights Heating and Cooling Service was able to install our AC weeks ahead of schedule. Pat and Josh did such a fantastic job on the install and kept me informed throughout the process. I will continue to use Knights Heating and Cooling Service for all of my HVAC needs.

We have been using Knights Heating and Cooling Service for our heating and air condition’s maintenance for years. They are friendly, responsive, and timely. Tyler in particular is great. We recommend them.

Knights Heating and Cooling Service installed the HVAC system in our new home, which includes geothermal cooling and heating. We like them and their service so much that we continue to use them to maintain our system. They’re great folks — professional, courteous, knowledgeable, responsive. Highly recommended!

Wow. Talk about the worst experience ever. Request a diagnostic service for $59, get billed $195. Speak with a handful of foreign "dispatchers" and the billing department who promised to reduce the bill to the original amount of $59. Paid that amount, then we're told we'll be going to collections for the remaining $125 plus tax. Four phone calls later, we finally are able to speak with "Manager Jacob" who has "listened to the recordings". His specialty is to define service fee, then direct you to billing.

If you enjoy being lied to, over charged, threatened with collections after paying, or speaking with foreign call centers, then this is the HVAC company of your dreams! If I could leave negative stars, I would. After going through this experience, they seem to be a remotely operated foreign third party company that uses local technicians to generate $59 service fees (or $79 "memberships"). Stay local and use any other HVAC company. Knight Heating and Cooling Service is a SCAM, avoid at all costs.

I had more than 10 quotes from heating and air companies and Knights Heating and Cooling Service was hands down the most informative about all the details. I have been doing construction for 19 years and the crew pay attention to detail and are very hard workers. I will be recommending them to all my customers.

They noticed things other technicians did not and helped us change some settings on our thermostat to make heating more efficient for the upcoming winter.

I spoke with Knights Heating and Cooling Service manager about a furnace we had installed by another company. I had questions about the warranty and replacement options she obviously took my call and made it a priority. She had called me back within 20 minutes and relayed information. She had taken the time to research the issue on the internet and even called the manufacturer. I appreciate her diligence and the up beat attitude she provided to me even though I have never used their services before.

We hire Knights Heating and Cooling Service to come to our house, and our rental, twice per year. Once in the spring to maintain the AC, and once in the fall to maintain the furnace. Todd has been our service agent for several years now and always does a fantastic job! He’s very reliable, always on time, always gives a call when he is on his way and is great about giving us a heads up on any potential concerns. Thank you!

They are the best around!! I called Jacob at 330pm he came to my house immediately because he understood I had no air with an infant and toddler in the house. He showed up on time and took time to diagnose the problem and fixed it. This company is fast, efficient and budget friendly. They don't try to have you spend your money on items not needed like the big companies. I am so thankful and glad I came across them and plan to use them for all my heating and cooling needs.

My heater stopped operating. Knights Heating and Cooling Service got someone out to my house within an hour, on a Friday. He was able to identify the problem expeditiously. Once the required part was available, the specialist got it installed and the system up and operating. Will definitely be using them for all of my future HVAC needs!!