Dr. Watts Electric, Heating and Air

Israel was very prompt, professional and HONEST during his service visit. He was able to get me all squared away. My entire experience was very customer friendly and without a doubt the best I’ve experienced in a long time. Thanks Dr. Watts!

Very professional staff. I was very pleased with the electrician’s work. Kudos to all!!

We had an emergency and called about ten electricians. Dr. Watts was the one to come to our rescue. It was Sunday, very out and my 82 yr old mother was not doing too well with the heat. The AC kept turning off and we were trying to fix it ourselves hoping to make to until Monday so we would not have to pay the insane weekend charge. We did not fix it ourselves and needed help. When the technician arrived he ran his diagnostics as soon discovered that even though our HVAC was new (one month old) it had not been installed correctly. The breakers were tripping. We did not even know there were breakers in the HVAC closet. After that he found that the pipe was clogged and he cleared that. He then told us to put one cup of vinegar a month down the pipe to keep the line clear and that will never happen again.
This wad quite expensive for the company who put the HVAC system in and not give us any instructions.
When the line filled up the circuit breaker tripped and shut down the thermostat. When the line cleared up some the thermostat came back on... filled up the line shut back off.
We were glad to find out it was nothing. Not happy because we should have been told how to care for our system. Not happy about the cost to clear a pipe but still very greatful. It was a Sunday and the charge for a Sunday evening was going to be expensive.
Thank you Dr. Watts for coming to our rescue you were worth it, we finally received some relief from the heat.

The team really came through, even with 32 degree rain and cold fingers. They stayed until all of the critical work was completed.

****$1,000 for a $20 part and 3hr of labor****

Initially left this company a good review. Bc they had a great technician as well as customer service and fast response time. However, they charged me $1,000 to switch out a hot tub breaker switch... I felt like I overpaid but had no clue by how much. The switch they installed cost $20. And all the tech did was replace the old switch. Maybe 3hr max on site time? That's $326/hr. Goodness gracious I feel so dumb. Just call around for quotes if your thinking about using Dr Watts. I swear they must have the same business model as Radiant plumbing. Con artists.

They came out to give me an estimate on putting in grounding rods. By the time the technician was done "evaluating" my home, the first estimate was over $10,000 !!
The final estimate was at $1800. !!!!

You have to pay them $89.00 to come out and give you an estimate. !!!
Don't use this company. What a rip off.

Jesse did a great job.
They invoice by the job not by time and materials.
He told me the options and I chose what I wanted to be done.

He did an excellent job. Very pleased.

They also offer a “contract” for $250 per year. Once you sign up you get two checkups for hvac per year as well as an annual electrical checkup.

As well as getting a ten percent discount for life as well. They also increase the warranty on all work done to be equal to the manufacturers warranty so instead of a one year warranty on all work you get A 15 year warranty.

At least that is my understanding. So… I recommend this business. They do good solid work.

The installers Sean and Danny were on time, professional, and respectful of my property. Sean was upfront about the project work and cost. I all honesty they were a little more expensive than I wanted; so far there service has been great. The inspector Jerl was the same

These guys were awesome. They checked everything out that I called them about and even showed me some problems that I was not aware of. They quoted me a price on each and every part of the repair and replacement so that I could choose which services I wanted to have done. I ended up getting everything done!

First time utilizing the service with Dr Watts Electric.
My experience was totally awesome, from the time Israel and his trainee arrived at my door.
Professional and ready to go with their service.
Israel was very thorough with everything he did.
He explained everything that he was doing and was and never left me surprised about what he was doing.
I'm so appreciated for his kindness, Professionalism and for caring.
I don't know if anyone ever gives these guys the credit that's do, but technicians do deserve alot.
I felt comfortable around Israel and his trainee.